Business Details
About
Sandwich RestaurantFast Food Restaurant
Location
Hours
Reviews
4.7
450 reviews
5 stars
397
4 stars
12
3 stars
7
2 stars
9
1 star
25
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the food as delicious, fresh, and well-prepared, particularly highlighting the cheesesteaks and wings.
Customer Service
The staff received high marks for being friendly, attentive, and providing excellent service, with specific mentions of individual employees like Zach.
Cleanliness
The restaurant is noted for being clean and well-maintained, contributing to a pleasant dining atmosphere.
Overall Experience
Many customers expressed a strong desire to return, indicating a positive overall dining experience.
Safety Concerns
There were isolated reports of wet floors leading to safety concerns, but these were not widespread.
- FFFitNFabTi3 days ago5.0Absolutely love fabulous New place! Owner was so nice & kind! He even gave me a free drink while I waited for my food! Wings was so delicious & fresh 😋. Definitely will be back and I absolutely recommend anyone to come! You won’t be disappointed 😊
- JAJack Armstrong4 days ago3.0Stopped in today and the experience unfortunately didn’t match the reputation of “America’s #1 Cheesesteak.” I placed my order with a cashier who showed zero emotion—no smile, no greeting, and no sense of urgency. I waited 17 minutes for my food, and it took 12 minutes just to get my drink. For a fast-casual spot, that’s rough. I ordered the Bacon 3 Philly, and I guess the “bacon” part means one small piece of bacon. The sandwich I received looked nothing like the photos or menu boards. For a regular combo at $16, you expect something that resembles the advertised product. The flavors were okay, but overall it was disappointing—especially considering the long wait, lack of customer service, and underwhelming portion of bacon. Definitely not the experience I expected.
- ECElijah C6 days ago5.0⭐⭐⭐⭐⭐ First Time Visit – Amazing Service from Zack! This was my very first time coming here, and I have to say, the experience was fantastic. I went through the drive-through and was helped by Zack, who was incredibly positive, friendly, and helpful from start to finish. He made the ordering process easy, answered my questions with a great attitude, and genuinely made me feel welcome. It’s rare to get customer service that stands out like that these days, but Zack absolutely delivered. I’ll definitely be coming back!
- SRSari RrNov 15, 20255.0Nice customer service :) We ordered 2 The Philly combos, the steak, under $30, the style is different but good. ours had more meat the sides pepper ,onions and mushrooms were salte very fine so t .but is good is not overwhelming flavor the flavor is in the meat and the bread. We will be back
- DMdonnell mcbrayerNov 2, 20252.0Been putting off trying charleys for months and finally gave in. Sooo disappointed. Got the bacon 3 cheese steak, prime bbq cheese steak and Philly cheese steak. I was trying to post pictures of my food but didn't have the option. The bacon steak had one limp slice of bacon , hardly any toppings and just mild salt taste. The bbq sandwich did not have the onions or jalapenos it was supposed to and only had one slice of bacon. Again, it hardly had any toppings. The only thing I could taste was the bread and bbq sauce. Oddly, my wife's philly had more than twice the meat mine had, go figure. Sadly, her sandwich was bland and tasted nothing like a cheese steak. The two good things were the Cajun fries and the lemon pepper wings which were nice and crispy. At least now I know what I'm not missing and I wish I could get at least some of my $40 back. Normally I don't believe in accepting food that isn't prepared correctly but honestly, I didn't want them to remake it because I didn't care to try it again. Wonder if that's why the restaurant was empty?
Frequently Asked Questions About Charleys Cheesesteaks
What are the main opening hours of Charleys Cheesesteaks at Monroe Pavilion - GA?
Charleys Cheesesteaks is open daily from 6:30 AM to 10:00 PM.
Is delivery available at Charleys Cheesesteaks in Monroe Pavilion?
Delivery service is not available at this location; all delivery hours are marked as closed.
Does Charleys Cheesesteaks offer a drive-through service?
No, the drive-through service is not available at this location as it is closed all week.
Can customers pick up orders at Charleys Cheesesteaks from Monroe Pavilion?
Pickup service is currently not offered; all pickup hours are closed at this location.
Is takeout service available at Charleys Cheesesteaks in Monroe Pavilion?
Takeout service is not offered since all takeout hours are indicated as closed.
What payment options does Charleys Cheesesteaks accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Where is Charleys Cheesesteaks located within Monroe, GA?
It is located at 600 Pavillion Pkwy, Suite B, Monroe, GA 30656, USA, inside the Monroe Pavilion.
What other restaurants are located near Charleys Cheesesteaks in Monroe Pavilion?
Nearby restaurants include San Andres, Huey Magoo's Chicken Tenders, Barberitos, Jersey Mike's Subs, and Whataburger, offering a variety of food options.
Which nearby recreational facilities can I visit when coming to Charleys Cheesesteaks?
Planet Fitness is a nearby gym and sports recreation venue where you can work out before or after your meal.
What shopping options are available near Charleys Cheesesteaks at Monroe Pavilion?
Nearby shopping includes Old Navy, Bath & Body Works, Hibbett Sports, Five Below, Marshalls, and Ross Dress for Less for a variety of clothing and retail needs.