Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers reported inconsistent food quality, with issues such as undercooked items, incorrect orders, and small portion sizes.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and unacknowledged customers.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow and unresponsive, with some customers leaving without placing an order.
Management Concerns
Several reviews suggested a need for better management and staff training to improve overall service and food quality.
JL
J Lee
Nov 16, 2025
5.0
I love stopping by Bojangles. I like to order 2 breasts and a biscuit, take to work and share. I swear, price ranges from about 6-10 dollars. No uniform use of the register. Foods good, people nice...pricing and policy is unique to this store, all the other stores just upcharge.not create a meal that costs so much.
DS
Daisy Stancil
Nov 12, 2025
1.0
I just went through the drive thru over here. I paid extra for a large. They filled the large container up halfway and when I asked why it was only halfway full the lady inside, who I’m assuming was their manager, told me that 10 borounds make a large. I am livid. The whole way through the drive thru the lady was rude, the lady inside acted like I was stupid, and 5 of 10 of my borounds are burnt and taste old. Ive never been to a bojangles that treated people like this or gave out a half full container or gave out old nasty food. I don’t even think they gave me a receipt. I’m livid.
JP
joseph Palmer
Nov 6, 2025
4.0
Good food and friendly service. It can get quite rowdy in the kitchen however.
DW
Deborah Ware
Oct 22, 2025
5.0
Chicken is great but the size of the pieces seem alot smaller. Still one of my favorites
MC
Michael Carr
Oct 17, 2025
1.0
They don’t care about quality! I’ve ordered food too many times for it to be just a fluke and every time I get a biscuit that’s hard as a rock can’t eat ..! The boberry biscuits I ordered this morning were rocks with icing, I wasted money chunked them in the garbage Never again will I spend a dollar here done with this place!