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Arby's

3.9
(868 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2140 West Spring St., Monroe, GA
30655, United States

Hours

Reviews

3.9
868 reviews
5 stars
419
4 stars
199
3 stars
108
2 stars
55
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at the drive-thru and for food orders, with some experiencing delays of over 30 minutes.

Food Quality

Mixed reviews on food quality; while some enjoyed the taste, others reported receiving cold or incorrect orders.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor management.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.

Order Accuracy

Numerous customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
  • WM
    William Garnett McClure
    Nov 30, 2025
    2.0
    Drive through was 30min for only 3 cars
  • MH
    Mystie Hunter
    Nov 22, 2025
    2.0
    Very long wait and it was only 1 car in front of me. Missing food.
  • RM
    Robert Milton
    Oct 28, 2025
    5.0
    I love the potato cakes. I don't eat a lot of fast food but for Arby's, I'll make an exception. Used the coupon for the 4 for $10 roast beef sandwiches.
  • CP
    Chris Delles SharpImprovements Plumbing
    Oct 27, 2025
    1.0
    Just ate a chicken club or turkey club 20 minutes later puked my guts out food poisoning not very clean. Will not go back.
  • TO
    thomas orr
    Oct 24, 2025
    1.0
    I decided to come over to this location to grab a bite to eat with my son through the drive-through! Ended up not ordering anything as they promptly told us at the call box if you’re wanting anything roast beef it’s going to be a half hour! Like really that is your whole main product line that you sell is roast beef! Obviously I’m not gonna wait around for half hour on something that’s supposed to be fast food! Might as well close up shop if you can’t sell your main product!

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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