McDonald's

3.0
1159 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
611 South Wayne St, Milledgeville, GA
31061, United States

Hours

Reviews

3.0
1,159 reviews
5 stars
284
4 stars
206
3 stars
236
2 stars
138
1 star
295

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food.

Service Speed

Customers consistently experienced long wait times, often exceeding 20 minutes, with some reporting waits of up to an hour.

Staff Attitude

Feedback indicated a mix of friendly and rude staff, with several reviews highlighting unprofessional behavior and poor customer service.

Food Quality

There were numerous complaints about cold, soggy, or improperly prepared food, with some customers expressing dissatisfaction with the overall quality.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions, contributing to a negative dining experience.
  • WS
    Wayne Slagle
    Nov 17, 2025
    1.0
    Very very slow. Employees playing and talking instead of doing their jobs.
  • DH
    Demale Hampton
    Nov 3, 2025
    1.0
    Took 15 minutes to get a double fish combo and it was wrong when I got it and had to come in to get it gave me a nasty attitude I said I was being disrespectful my money my food my way
  • TS
    Travis Schriver
    Oct 28, 2025
    1.0
    had a mobile i ordered 20 minutes before close and i ended up waiting almost an hour for it. The lady said “they forgot about my order.” and they still messed up my order. I consistently have issues at this place but its whatever because its cheap, but not this time. avoiding this place now, not even worth it
  • CE
    Caroline Elizabeth
    Oct 25, 2025
    1.0
    There’s always a 75% chance your food will either be wrong or it will take 45 minutes. I’ve been a customer here, ordered delivery from here, and been a dordasher here and had awful experiences on all sides. My worst experience by far was when I was doordashing and they forgot to put a cup holder in the bag (just sat a full cup directly inside the bag next to the food) and I had Dr Pepper spill all over me. The customer I was delivering to was very polite about the extra wait time but the manager who had to remake the order was very rude and snarky about it. Food is also constantly mislabeled and the wait times for food cause delivery people to get bad reviews when it’s not our fault.
  • JC
    Jj Cruz
    Oct 8, 2025
    2.0
    Iv become a regular here because I go to one of the nearby colleges and I’ve realized that there’s a 50-50 chance that you’ll get either a really good service or awful service. Today I walked in and a lady walked past me muttering “I’m tired of this restarted shit” I found it so crazy I asked one of the other customers if she was ok, I was shocked to see that she was actually a manager! I’m not so judgy so I didn’t think too much of it but then I go up to order and there’s no greeting no smile no eye contact nothing. On top of that the customer after me ordered and then tried to ask a question just to have a “hold on” figure pointed at her as the manager revealed she was on a phone call with family and wanted to respond to something. To make it worse I politely asked if I could get a door dash bag because I had a 20 min walk back to GMC and while she shook her head and said “mhm😐” I got my food in a normal bag that EVENTUALLY ended up tearing on my walk back which is exactly why I asked for a different bag. In conclusion I got back to my barracks with cold smashed fries, a bag with a big hole, and less money than I think was necessary to spend. The managers service made my walk there seem pointless and made my day worse than it was before my journey to McDonald’s. I don’t usually leave bad reviews but i genuinely feel sad now. Bonus story- 2 weeks ago me and 2 other friends decided to eat here and we all ordered just one burger and fries but not only did it take them a full hour to make it, but by the time we got our food my friend asked why it took so long (respectfully) as to which the worker responded with “sorry, I have ADHD and can’t work sometimes”

Frequently Asked Questions About McDonald's

What are the general operating hours for this McDonald's location?

This McDonald's is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, with extended hours until 2:45 AM on Friday and Saturday.

Does this McDonald's offer drive-thru service, and what are its hours?

Yes, the drive-thru is available from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.