Dunkin'

3.6
514 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Milledgeville, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1966 N Columbia St, Milledgeville, GA
31061, United States

Hours

Reviews

3.6
514 reviews
5 stars
226
4 stars
100
3 stars
54
2 stars
30
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is inconsistent, with reports of rude staff and poor management leading to negative experiences.

Order Accuracy

Frequent complaints about incorrect orders and items missing from orders, causing frustration among customers.

Speed of Service

Many customers noted long wait times, especially during peak hours, leading to dissatisfaction.

Product Quality

Mixed reviews on food and drink quality, with some items reported as stale or not fresh.

Staff Friendliness

While some staff members are praised for their friendliness, others are criticized for being rude or unhelpful.
  • JR
    John Rourke
    3 days ago
    1.0
    Ordered 2 sausage cheese and egg sandwiches on their app, I was told that they didn’t have eggs and that if I wanted a refund I would have to do it through the app….. there isn’t anywhere on the app to do that so I’m out 14 dollars.
  • JM
    Jenna McCoy
    Nov 9, 2025
    2.0
    Great coffee! The employees there are amazing but the manager seems to have a serious problem. I came through once with her at the window and she had an amazing attitude and she was very sweet. One morning I was in a rush and I ordered light ice because my teeth are horrible and the ice hurts my teeth. She told me that that would mean there would be less than the cup and I really wasn't trying to wait for another coffee so I told her don't worry about it so since then she has had a really bad attitude when I come through the drive-thru line. She handed me my coffee and I said thank you and waited for her to hand me my straw. I said thank you once again and she stayed quiet and continued to roll her eyes at me. If you don't want the job you have then just go. You think someone is trying to get more than what they paid for and really I'm just trying to not have my teeth hurting. Your assumptions are making you look horrible.
  • TH
    Todd H.
    Nov 8, 2025
    1.0
    Absolutely atrocious service!!! Front door was locked and a customer had to let me in??? Finally, got up to the counter and was told “at least” 20 minutes on a sausage, egg and cheese bagel. The employees have no motivation and couldn’t give a damn. There are plenty of other places around, do yourself a favor and go anywhere but here.
  • CC
    cara cost
    Oct 24, 2025
    3.0
    Guys this dunkin is normally so bad it’s a straight gamble if you will get an awful coffee or a mediocre coffee. Today tho huge shoutout to the two boys working at 7:30 Friday morning! So friendly, fast, and three perfect coffees !
  • MB
    Max Buckman
    Oct 19, 2025
    1.0
    Terrible service, middle aged black lady with the buzzed head was clearly having a terrible day and taking it out on customers. Snappy, rude, and disrespectful to every person she served. I asked to order food and she rudely yelled no bread with no other explanation so I tried to order something else food wise to which she increased her volume shook her head and blurted no food. Completely incompetent employee this location needs better customer service training or to get her outta there.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1966 N Columbia St in Milledgeville, GA?

Dunkin' is open Monday to Thursday from 5:00 AM to 9:00 PM, Friday and Saturday from 5:00 AM to 9:00 PM, and Sunday from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both curbside pickup and delivery services for your convenience.