Dunkin'

3.6
517 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Milledgeville, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1966 N Columbia St, Milledgeville, GA
31061, United States

Hours

Reviews

3.6
517 reviews
5 stars
227
4 stars
100
3 stars
55
2 stars
30
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with reports of rude staff and long wait times.

Food Quality

Customers frequently complained about cold or stale food, with specific mentions of burnt items and incorrect orders.

Management Issues

Several reviews pointed to ineffective management, citing disorganization and lack of staff motivation as significant problems.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.

Inconsistent Experience

Overall, experiences varied widely, with some customers enjoying their visits while others expressed frustration with service and product quality.
  • DB
    Destiny Brinson
    Dec 23, 2025
    3.0
    My food was completely burnt and dry and cold. (It was supposed to be hot) My boyfriend's breakfast sandwich was great, he said.
  • RA
    Robert Autenrieth
    Nov 27, 2025
    5.0
    Much better than Starbucks.
  • JR
    John Rourke
    Nov 21, 2025
    1.0
    Ordered 2 sausage cheese and egg sandwiches on their app, I was told that they didn’t have eggs and that if I wanted a refund I would have to do it through the app….. there isn’t anywhere on the app to do that so I’m out 14 dollars.
  • JM
    Jenna McCoy
    Nov 9, 2025
    2.0
    Great coffee! The employees there are amazing but the manager seems to have a serious problem. I came through once with her at the window and she had an amazing attitude and she was very sweet. One morning I was in a rush and I ordered light ice because my teeth are horrible and the ice hurts my teeth. She told me that that would mean there would be less than the cup and I really wasn't trying to wait for another coffee so I told her don't worry about it so since then she has had a really bad attitude when I come through the drive-thru line. She handed me my coffee and I said thank you and waited for her to hand me my straw. I said thank you once again and she stayed quiet and continued to roll her eyes at me. If you don't want the job you have then just go. You think someone is trying to get more than what they paid for and really I'm just trying to not have my teeth hurting. Your assumptions are making you look horrible.
  • TH
    Todd H.
    Nov 8, 2025
    1.0
    Absolutely atrocious service!!! Front door was locked and a customer had to let me in??? Finally, got up to the counter and was told “at least” 20 minutes on a sausage, egg and cheese bagel. The employees have no motivation and couldn’t give a damn. There are plenty of other places around, do yourself a favor and go anywhere but here.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1966 N Columbia St in Milledgeville, GA?

Dunkin' is open Monday to Thursday from 5:00 AM to 9:00 PM, Friday and Saturday from 5:00 AM to 9:00 PM, and Sunday from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both curbside pickup and delivery services for your convenience.