Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.9
770 reviews
5 stars
346
4 stars
198
3 stars
112
2 stars
41
1 star
73
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and attentive staff, particularly highlighting individuals like Crystal and Ruby for their exceptional service.
Food Quality
While many enjoyed the ice cream and some food items, there were consistent complaints about food temperature and order accuracy, with several customers receiving incorrect or cold meals.
Cleanliness Issues
Several reviews mentioned cleanliness concerns, including unpleasant odors and dirty facilities, indicating a need for improved hygiene standards.
Order Accuracy
A significant number of customers reported issues with order accuracy, often receiving incorrect items or missing components from their orders.
Wait Times
Customers expressed frustration with long wait times, particularly in the drive-thru, with some noting that service could be slow even when the restaurant was busy.
MB
Michael Bryant
6 days ago
5.0
One of the best!
AB
Allyse Brantley
Feb 4, 2026
5.0
Just ordered a Blizzard cake with Tyler. Great customer service and was more than accommodating with all of my requests. Food is good and location is clean!
LL
Lewquita Lewis
Nov 22, 2025
1.0
Be careful eating here. I ate chicken tenders for dinner last night and within a couple hours it made me so sick. I got a case of food poisoning 🤮
Brand Certified Facts from Dairy Queen Grill & Chill
Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: