Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.
Food Quality
While many customers enjoyed the food, there were complaints about cold, undercooked, or incorrect orders.
Service Speed
Several reviews mentioned slow service, with long wait times reported in both drive-thru and dine-in experiences.
Cleanliness
Customers noted issues with cleanliness in the dining area and bathrooms, impacting their overall experience.
Management Issues
There were complaints about management's handling of customer concerns and staff behavior, indicating a need for better training and oversight.
SL
Savannah Longberry
Feb 11, 2026
5.0
Love this restaurant! The biscuits are amazing and so fresh. Always nice to drive thru and pick up food.
AP
Anna Peters
Feb 9, 2026
1.0
Went in to order breakfast and the manager was really rude. Took 10 mins to get order together. 3 other people got their orders before we did.
BB
Byron
Feb 9, 2026
1.0
Horrible customer service and lack of direction from employees
JS
James Edwin Starr
Jan 27, 2026
1.0
Rudest drive thru ever ... NO STARS. If I'm wanting to order more because 2 sauaage egg and cheese biscuits are on sale (and i just found out) don't talk to me like you're "special". Lol Lost that sell. I'll spend money elsewhere.
LE
Lexi English
Jan 6, 2026
5.0
Staff was all happy to be there and super nice. Food was super hot and so yum. Best bojangles service of my life