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McDonald's

3.3
(1866 reviews)

Business Details

1369 E Oglethorpe Hwy, Midway, GA
31320, United States
(912) 880-2120
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1369 E Oglethorpe Hwy, Midway, GA
31320, United States

Hours

Reviews

3.3
1,866 reviews
5 stars
567
4 stars
375
3 stars
326
2 stars
172
1 star
426

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes for orders.

Staff Attitude

Many reviews highlighted rude or unprofessional staff behavior, contributing to a negative customer experience.

Cleanliness

The restaurant and restrooms were often described as dirty and poorly maintained, with multiple reports of unsanitary conditions.

Order Accuracy

Numerous customers experienced issues with incorrect orders and missing items, leading to frustration.

Food Quality

The quality of food was frequently criticized, with reports of cold, undercooked, or poorly assembled meals.
  • CG
    Careathia Grubbs
    2 days ago
    1.0
    Never have I ever received a Mcdlurry that looked so horrible. I understand they were out of the regular cups but the presentation was still off. I told the girl tgat handed it to me that the cup was leaking. Her response was “show me where”. Excuse me!!!! Her response should’ve been “ok ma’am let me get you another one”. Especially when the evidence was in plain sight. A McFlurry….a simple McFlurry But yet it was so difficult. Do better McDonald’s!
  • MG
    Maria Garcia
    Feb 21, 2026
    1.0
    The service was terrible. It took 45 minutes for an order of fries and a chicken sandwich. The coffee machine didn't even have ice. They were incredibly slow. They should all be fired.
  • MW
    Micah Wallace
    Feb 14, 2026
    1.0
    The owner of this establishment needs to get this place in check. 1120am and the lobby doors were locked.. soda machines, napkins and ketchup EMPTY. The employees clearly are trying to avoid working too hard.
  • FA
    Fabiana Destefani Albano
    Dec 27, 2025
    1.0
    The doors were closed without any warning, there was a long line and a long wait at the drive-thru, our order was completely wrong, and we waited for the correct order until we went to ask about it, only to find out that they hadn't prepared it and had forgotten about it. The fries weren't even cooked properly. Do not stop at this place.
  • DA
    Darcio Albano
    Dec 27, 2025
    1.0
    I had an extremely bad experience at this McDonald’s and felt the need to leave a review. First of all, when I arrived, the restaurant lobby was completely closed, with no notice at all. There was no sign on the door and no information online saying that only the drive thru was operating. During the approximately 30 minutes I was there, several customers parked their cars, tried to enter the restaurant, and left confused because the doors were locked. Since I couldn’t go inside, I went to the drive thru. The wait was already very long. I spent at least 10 minutes just waiting in the drive thru line before even placing my order. When I finally received my order, it was wrong. It was not what I had ordered. I told the employee at the window that the order was incorrect. A young blond male employee, who appeared to be the manager, acknowledged the mistake and asked me to park and wait in my car, saying they would bring the correct order out to me. After waiting more than 10 minutes parked and no one bringing my food, I got out of my car and tried to enter the restaurant to speak to someone. The doors were still locked, so I couldn’t even go inside to complain. Because of that, I had to walk on foot through the drive thru lane, in between cars, just to reach the service window and ask about my order. At that point, the same employee admitted that they had completely forgotten about my order. I was told to wait again. I ended up standing on foot in the drive thru area, surrounded by cars, waiting for my food to be prepared. Although the manager seemed to be trying, the entire team appeared completely lost and disorganized. To make things worse, when I finally received my food, the quality was terrible. The fries were undercooked, basically raw, and the sandwiches were very poorly assembled. Without any doubt, this was the worst McDonald’s service I have ever experienced in my life.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

During what hours is the drive-thru service available?

The drive-thru is open every day from 5:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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