McDonald's

3.3
1859 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1369 E Oglethorpe Hwy, Midway, GA
31320, United States

Hours

Reviews

3.3
1,859 reviews
5 stars
565
4 stars
375
3 stars
327
2 stars
172
1 star
420

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor customer service, with many feeling ignored or mistreated during their visits.

Wait Times

Numerous reviews highlighted excessively long wait times for food, often exceeding 20 minutes, which is unacceptable for a fast food establishment.

Cleanliness

The restaurant's cleanliness was a major concern, with multiple reports of dirty restrooms and unkempt dining areas.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poorly prepared food, leading to dissatisfaction.

Food Quality

The quality of food was inconsistent, with complaints about cold, greasy, or improperly prepared items, contributing to a negative dining experience.
  • KW
    Katherine Wyatt
    Nov 15, 2025
    5.0
    everyone who was working tonight was so niceeee! wish we caught their names but came in 11/15 at 9:50pm. the funniest best crew.
  • JJ
    Johnny
    Oct 25, 2025
    1.0
    Went to the drive through. They had us park to wait on the food. Wasn't overly busy, they kept bringing us parta of our order, I would ask where the rest is and the person bringing us the food would just grunt and walk back in. Took 20 minutes to get everything, and that's only after having to ask over and over. Just drive further down the road for a better McDonald's.
  • CK
    Cynthia Knudsen
    Oct 25, 2025
    1.0
    This mcdonalds has a very rude staff, felt like I was intruding by ordering food, watched as my food were throwed into a bag, cold fries, cold burger, bad customer service
  • SB
    Shante Brown
    Oct 24, 2025
    1.0
    Just left this location. Asked for ketchup got a handful which was very nice, I love ketchup. I get home and they didn’t give me my fries. The last time I came on a Friday I asked for ketchup and the little girl gave me one pack for my large fry. Hate when the kids work and don’t want to work. Get them out of here. I want my money back I paid for a meal !!!!!!
  • XM
    Xavier Malave
    Oct 20, 2025
    2.0
    I visit often on my lunch break, service is decent, few good ones and bad ones but my main concern is the soda machine. I’ve visited maybe 12 times in two months and every time I visit the soda/water comes out at room temp with zero carbonation. Better part of two months like this, do they just not fix it or am I incredibly unlucky that it’s always acting up when I visit? They also skimp out on the ketchup lol, they’ll give you one or maybe two packets if your lucky when you ask for some.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

During what hours is the drive-thru service available?

The drive-thru is open every day from 5:00 AM to 11:00 PM.