McDonald's

Reviews

• FA

  Fabiana Destefani Albano

  Dec 27, 2025
  1.0
  The doors were closed without any warning, there was a long line and a long wait at the drive-thru, our order was completely wrong, and we waited for the correct order until we went to ask about it, only to find out that they hadn't prepared it and had forgotten about it. The fries weren't even cooked properly. Do not stop at this place.
• DA

  Darcio Albano

  Dec 27, 2025
  1.0
  I had an extremely bad experience at this McDonald’s and felt the need to leave a review. First of all, when I arrived, the restaurant lobby was completely closed, with no notice at all. There was no sign on the door and no information online saying that only the drive thru was operating. During the approximately 30 minutes I was there, several customers parked their cars, tried to enter the restaurant, and left confused because the doors were locked. Since I couldn’t go inside, I went to the drive thru. The wait was already very long. I spent at least 10 minutes just waiting in the drive thru line before even placing my order. When I finally received my order, it was wrong. It was not what I had ordered. I told the employee at the window that the order was incorrect. A young blond male employee, who appeared to be the manager, acknowledged the mistake and asked me to park and wait in my car, saying they would bring the correct order out to me. After waiting more than 10 minutes parked and no one bringing my food, I got out of my car and tried to enter the restaurant to speak to someone. The doors were still locked, so I couldn’t even go inside to complain. Because of that, I had to walk on foot through the drive thru lane, in between cars, just to reach the service window and ask about my order. At that point, the same employee admitted that they had completely forgotten about my order. I was told to wait again. I ended up standing on foot in the drive thru area, surrounded by cars, waiting for my food to be prepared. Although the manager seemed to be trying, the entire team appeared completely lost and disorganized. To make things worse, when I finally received my food, the quality was terrible. The fries were undercooked, basically raw, and the sandwiches were very poorly assembled. Without any doubt, this was the worst McDonald’s service I have ever experienced in my life.
• TT

  Tracy Thompson

  Dec 10, 2025
  1.0
  At 8:30 am Dec 10. Doors were locked. Went through drive through. Order was not complete went to door knocked on it. Door still looked, staff decorating Christmas tree ignored my knocking. Another staff finally came to the door. Why was dining in closed? When website states open.
• EB

  Eric Brown

  Dec 6, 2025
  5.0
  I like ordering on the app for the value and points.
• KW

  Katherine Wyatt

  Nov 15, 2025
  5.0
  everyone who was working tonight was so niceeee! wish we caught their names but came in 11/15 at 9:50pm. the funniest best crew.

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