Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback indicates a significant inconsistency in customer service quality, with many reviews highlighting rude staff and unprofessional behavior, particularly from management.
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Food Quality
There are mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness and taste.
Cleanliness
While some customers noted that the restaurant was clean, others reported dirty bathrooms and unsanitary conditions.
Speed of Service
Service speed varied, with some customers experiencing quick service while others faced long wait times.
MH
Martin Hunter
6 days ago
5.0
Fries were barely warm
CM
charlene moore
Jan 11, 2026
5.0
Drive through was ok
RG
roxanne golden
Dec 31, 2025
4.0
Decaf coffee was just ok. Oatmeal was good but prefer to add my own amount of sugar and not have it already in the Oatmeal. What happened to the Oatmeal cookies? They were delicious
JH
Jaidyn Hammett
Dec 5, 2025
1.0
Super unprofessional and extremely rude! Placed a mobile order and left out some of our food and the items that we did receive were incorrect. After going inside to try and get our correct order, the employees argued for 10 minutes with us about receiving our food when finally another employee came from the back with our missing food. To make things “right” they gave us our food that had now sat on the back counter for 15 minutes. When I tried to call and speak with the manager she was insanely rude and asked “what do you want” I understand this is not Chick-Fil-A nor is it a 5 star steakhouse but there is no reason for the amount of unprofessionalism and blatant disrespect.
VY
Victor Young
Dec 3, 2025
5.0
Ordered as I was pulling in on the app by the time I parked and walked in the food was ready and waiting