Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor service.
Food Quality
Frequent complaints about cold, poorly prepared food, including soggy fries and improperly made blizzards.
Cleanliness
Multiple reports of unpleasant odors and dirty conditions in the restaurant, including bathrooms.
Operational Issues
Customers noted inconsistent hours and slow service, with some experiencing long waits and incorrect orders.
Positive Experiences
Some customers enjoyed their meals and appreciated the ice cream, highlighting good experiences despite overall negative trends.
DT
David Tuttle
Nov 16, 2025
5.0
Great stop! The staff were quick and friendly. Really enjoyed my time. For a brief moment, it reminded me of what customer service used to be all about. Fantastic team!
JW
Joseph White
Sep 29, 2025
1.0
This is the worst DQ I have ever been to. Our fries were super soggy and filled with grease. The chicken was OLD and COLD as could be. This restaurant does not even deserve a 1 star. Absolutely disgusting. Oh and by the way enjoy the disgusting septic smell while eating your food that compliments the smell along with it.
HM
Hannah Mayse
Sep 25, 2025
2.0
This has to be the worst Dairy Queen within 60 miles of Savannah. I wish they would tear it down and put a Chick-fil-A instead. Being Metter is the halfway point between Savannah, or Macon from the other side, there should be a better “restaurant” here. The employees’ lack of care truly shines. I’m especially mad that my daughter ordered a mini mint Oreo blizzard but instead was given a barely mixed, only mint flavored blizzard. No Oreo pieces and it wasn’t even mixed properly. Whoever owns this Dairy Queen should be ashamed. The interior is also very outdated. It’s time to do better.
DC
Daniel C
Aug 6, 2025
2.0
Chocolate tasted like wax.
JS
JEREMY AND AMANDA SIMMONS
Jul 16, 2025
1.0
This was a great Dairy Queen, but the last few times they have given us melted ice cream.