Many customers reported poor service, including rude staff and long wait times.
Food Quality
Numerous complaints about cold, old, or improperly prepared food, including spoiled ice cream.
Cleanliness
Several reviews mentioned unpleasant odors and unsanitary conditions in the restaurant.
Inconsistent Experience
While some customers enjoyed their meals and service, many others had negative experiences, indicating inconsistency.
Operational Issues
Frequent mentions of incorrect orders, being out of menu items, and confusion regarding business hours.
RC
Renee Carrie
Jan 4, 2026
1.0
I’m extremely disappointed. We ordered two burgers and fries, and everything was cold — not lukewarm, not “sat for a minute,” but straight-up cold.
Coming from a pregnant lady who only wanted a hot burger, this was beyond frustrating. When you’re craving something specific and pay for a hot meal, the bare minimum expectation is that it’s actually hot.
WA
Warner Arthur
Nov 29, 2025
3.0
No chocolate ice cream. We just kept going
DT
David Tuttle
Nov 16, 2025
5.0
Great stop! The staff were quick and friendly. Really enjoyed my time. For a brief moment, it reminded me of what customer service used to be all about. Fantastic team!
JW
Joseph White
Sep 29, 2025
1.0
This is the worst DQ I have ever been to. Our fries were super soggy and filled with grease. The chicken was OLD and COLD as could be. This restaurant does not even deserve a 1 star. Absolutely disgusting. Oh and by the way enjoy the disgusting septic smell while eating your food that compliments the smell along with it.
HM
Hannah Mayse
Sep 25, 2025
2.0
This has to be the worst Dairy Queen within 60 miles of Savannah. I wish they would tear it down and put a Chick-fil-A instead. Being Metter is the halfway point between Savannah, or Macon from the other side, there should be a better “restaurant” here. The employees’ lack of care truly shines. I’m especially mad that my daughter ordered a mini mint Oreo blizzard but instead was given a barely mixed, only mint flavored blizzard. No Oreo pieces and it wasn’t even mixed properly. Whoever owns this Dairy Queen should be ashamed. The interior is also very outdated. It’s time to do better.