Customer experiences with service quality are mixed, with some praising friendly staff while others report rude or inattentive service.
Food Quality
Food quality is generally well-received, with many customers enjoying the burgers, ice cream, and other menu items, though there are complaints about incorrect orders and cold food.
Management Issues
Recent changes in management have led to negative feedback regarding service speed and customer satisfaction, with some customers expressing disappointment in the new ownership.
Cleanliness
The establishment is noted for being clean, although some reviews mention issues with staff appearance and hygiene.
Pricing Concerns
Several customers have raised concerns about pricing, including perceived price increases and issues with order accuracy affecting value.
JJ
Jessica (Jess)
1 day ago
5.0
Oreo ice cream cake, tasty
TK
Tricia Kirkland
Dec 28, 2025
5.0
Cashier was friendly and did not rush us. She offered to wait on part of our order (ice-cream) until we we finished eating. Pleasant experience!
JW
Jessica Wilcox
Nov 11, 2025
5.0
Great place
PP
President
Aug 23, 2025
1.0
Under new Indian management. Price increases & service is terribly slow.
TL
TERRI LAING
Jul 22, 2025
5.0
Food was great had the fish sandwich and a fudge ice cream
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes via DQCakes.com.
What are the operating hours of Dairy Queen Grill & Chill in McRae, GA?
Open Monday to Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the location has drive-thru service as well as outdoor seating options for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and those with disabilities?
Yes, it is family-friendly and welcomes children, offering booster seats and wheelchair accessibility.
Can I order Dairy Queen meals online for pickup?
Yes, you can order online for pickup via their website at https://www.dairyqueen.com/en-us/order/pickup/n/10639/.
Is there free WiFi available at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers on site.
How can I stay updated on deals and offers at Dairy Queen Grill & Chill?
You can download the Dairy Queen app for exclusive deals and mobile ordering rewards at https://www.dairyqueen.com/app.
What nearby restaurants can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby restaurants include Village Pizza, Southern Star Grill, El Patron Mexican Restaurant, Snobiz of McRae-Helena, Waylon's Family Restaurant, and Chicken Box Cafe offering a variety of cuisines.
Where can I find grocery stores or markets near Dairy Queen Grill & Chill?
Piggly Wiggly grocery store and McRae Marketplace flea market are near Dairy Queen and offer groceries and more for your convenience.
Are there essential services near Dairy Queen Grill & Chill that customers might need?
Yes, nearby services include Western Union for money transfers, several legal offices like Straughan & Straughan, and financial services like Coin Cloud Bitcoin ATM.