Numerous customers reported slow service, rude staff, and incorrect orders, leading to a generally negative perception of service quality.
Food Temperature
Many reviews highlighted issues with cold or improperly prepared food, including cold fries and burgers, which significantly impacted customer satisfaction.
Management Issues
Several customers expressed concerns about poor management practices, including lack of accountability and inadequate staff training, contributing to a chaotic dining experience.
Customer Experience
Overall, the dining experience was marred by long wait times, unprofessional behavior from staff, and frequent order inaccuracies, leading to a strong recommendation to avoid this location.
GL
Gerald Logan
Nov 14, 2025
5.0
Great place to grab a quick snack.
TR
Triple R
Oct 31, 2025
5.0
It’s been a long while since I’ve been here, but today I decided to stop by for a quick bite. Google Maps said it was “as busy as it gets”, but the drive through got me in & out in 4 minutes !!
AN
A N
Oct 30, 2025
2.0
They must be keeping the kids meal toys because we haven’t seen any toys in our bags at this location.
LW
Leslie Watkins
Oct 15, 2025
1.0
Was charged $2.89 for a CUP of water. Then was told in order to get a refund I need to contact the home office. When I inquired about a manager the young lady said she was the manager and there were no other higher ups.
What kind of policy is this?
VA
Victoria Allen
Oct 14, 2025
1.0
dnt listen food was wrong drink wrong i should of just came up there and said just give me whatever surprise me cuz i definitely was surprised everytime
i open some up in this order damn drink was diet i asked for coke
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 273 Keys Ferry Street?
The drive-through at this Wendy's location is open Monday through Thursday and Sunday from 9:00 AM to 12:00 AM, and Friday and Saturday from 9:00 AM to 1:00 AM.
Does Wendy's at this location offer breakfast?
Yes, Wendy's at 273 Keys Ferry Street in McDonough, GA serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Keys Ferry Street?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Can I order Wendy's food online or through a mobile app for this location?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store. Select the McDonough Keys Ferry Street location to place your order.
Is delivery available at Wendy's in McDonough, GA?
Delivery may be available depending on your address. Visit the Wendy's app or order.wendys.com and enter your delivery address to check availability for this location.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant. Online, click a menu item and select the “Nutrition & Allergens” link under the description.
What are the dining options available at Wendy's on Keys Ferry Street?
This location offers dine-in, drive-thru, takeout, and delivery services but does not currently offer curbside pickup.
What nearby places can I visit before or after my meal at Wendy's on Keys Ferry Street?
Nearby, you can visit Action Buildings for construction needs, Donut World for pastries, Marathon Gas for fueling or coffee, and Work Of At Barbershop & Salon for grooming services to complete your day.
Is there an ATM near Wendy's to conveniently get cash?
Yes, there are ATMs nearby including RockItCoin Bitcoin ATM and BB&T ATM, convenient for cash withdrawals during your visit to Wendy's.
Are there any other dining options near Wendy's at 273 Keys Ferry Street?
Yes, nearby dining options include Church's Chicken and Baked! (formerly Spudz McDonough) if you want to explore more food choices around Wendy's.