Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted issues with food being cold, old, or incorrect, with some customers expressing dissatisfaction with the freshness and preparation.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms and dining area, which contributed to a negative dining experience.
Customer Experience
Overall, the customer experience was marred by unprofessional behavior from staff, leading to frustration and disappointment among patrons.
MM
Marcilla
Jan 4, 2026
2.0
The employee at the drive-thru window was on her phone and distracted. The fries were cold and the burger tasted like it was old and had been sitting out for awhile already.
AA
Amir Akins
Dec 29, 2025
1.0
I put in a mobile order at 12:30 AM wait in line for an hour and then when I get to the window they told me they were closed even though Google says they close at 2:00 AM so either they don’t want to do their job or they need to fix the goirs of operations online.
WJ
Willie Brown Jr.
Dec 18, 2025
1.0
Horrible service!!! The staff in there
Is the worst.
LL
Lex
Nov 29, 2025
1.0
Fries were sooo old and mostly cold that they were hard yet deflated. No crisp left. If you’ve had old fries that sat under a heat lamp before you’ll know what I’m talking about. The lettuce on the burger was wilted dark green, burger wasn’t warm. I had to ask for straws, got no napkins. This was my first and last time at this Wendy’s.
LC
Logan Caldwell
Nov 12, 2025
5.0
Awesome service... thank you LC, V & Kevin... appreciate the customer service.. quick stop but enjoyed every moment of conversation.....
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 1169 Hwy 20-81 Mcdonough, GA currently open?
Yes, this Wendy's location is open and committed to serving quality food daily through dine-in, drive-thru, and delivery.
What are the operating hours for the Wendy's drive-thru in Mcdonough, GA?
The drive-thru is open from 7:00 AM to 1:00 AM Monday through Friday, and from 8:00 AM to 1:00 AM on weekends.
Does this Wendy's location serve breakfast?
Yes, the Mcdonough Wendy's serves breakfast including combos, sandwiches, coffee, and sides.
Can I order delivery or takeout from this Wendy's?
Yes, delivery and takeout are available. You can order via the Wendy's app or at order.wendys.com by selecting this location.
What payment options does Wendy's at 1169 Hwy 20-81 accept?
They accept American Express, Cash, Discover, Mastercard, and Visa for your convenience.
How can I provide feedback or contact this Wendy's location?
You can contact customer care through online chat or call 888-624-8140. For direct calls to this location, use (770) 274-4486.
Where can I find the menu and nutritional information for this Wendy's?
Menu and nutrition details are available online at order.wendys.com or through the mobile app, which also updates nutrition info as you customize orders.
What nearby fast food options are close to Wendy's at this location?
Nearby fast food restaurants include Dairy Queen, McDonald's, Arby's, Popeyes® Louisiana Kitchen, Moe's Southwest Grill, and Waffle House, offering variety if you're exploring dining options.
Are there convenient services nearby if I need automotive or fuel assistance near Wendy's?
Yes, you can find fuel and convenience at the bp and QuikTrip gas stations and auto services like Tire Depot McDonough and Take 5 Oil Change nearby.
Can I find accommodations and lodging near Wendy's at 1169 Hwy 20-81 in Mcdonough?
Several hotels such as Economy Inn, Howard Johnson by Wyndham, Baymont by Wyndham McDonough, Hampton by Hilton, Clarion Pointe McDonough, and Super 8 McDonough are conveniently located nearby.