Wendy's

3.1
291 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1169 Highway 20-81, Mcdonough, GA
30253, United States

Hours

Reviews

3.1
291 reviews
5 stars
102
4 stars
50
3 stars
12
2 stars
22
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food being cold, old, or incorrect, with some customers expressing dissatisfaction with the freshness and preparation.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms and dining area, which contributed to a negative dining experience.

Customer Experience

Overall, the customer experience was marred by unprofessional behavior from staff, leading to frustration and disappointment among patrons.
  • MM
    Marcilla
    Jan 4, 2026
    2.0
    The employee at the drive-thru window was on her phone and distracted. The fries were cold and the burger tasted like it was old and had been sitting out for awhile already.
  • AA
    Amir Akins
    Dec 29, 2025
    1.0
    I put in a mobile order at 12:30 AM wait in line for an hour and then when I get to the window they told me they were closed even though Google says they close at 2:00 AM so either they don’t want to do their job or they need to fix the goirs of operations online.
  • WJ
    Willie Brown Jr.
    Dec 18, 2025
    1.0
    Horrible service!!! The staff in there Is the worst.
  • LL
    Lex
    Nov 29, 2025
    1.0
    Fries were sooo old and mostly cold that they were hard yet deflated. No crisp left. If you’ve had old fries that sat under a heat lamp before you’ll know what I’m talking about. The lettuce on the burger was wilted dark green, burger wasn’t warm. I had to ask for straws, got no napkins. This was my first and last time at this Wendy’s.
  • LC
    Logan Caldwell
    Nov 12, 2025
    5.0
    Awesome service... thank you LC, V & Kevin... appreciate the customer service.. quick stop but enjoyed every moment of conversation.....

Frequently Asked Questions About Wendy's

Is 1169 Hwy 20-81 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 1169 Hwy 20-81 Mcdonough, GA currently open?

Yes, this Wendy's location is open and committed to serving quality food daily through dine-in, drive-thru, and delivery.