Wendy's

3.1
285 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1169 Highway 20-81, Mcdonough, GA
30253, United States

Hours

Reviews

3.1
285 reviews
5 stars
101
4 stars
49
3 stars
12
2 stars
21
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about freshness and taste.

Cleanliness

Customers noted unsanitary conditions in the dining area and bathrooms, contributing to a negative experience.

Long Wait Times

Multiple reviews indicated long wait times both in the drive-thru and inside the restaurant, often with little to no acknowledgment from staff.
  • HC
    Harold C
    Nov 13, 2025
    1.0
    Been waiting half an hour for just two combos, and they prioritize all the drive not the costumer inside
  • LC
    Logan Caldwell
    Nov 12, 2025
    5.0
    Awesome service... thank you LC, V & Kevin... appreciate the customer service.. quick stop but enjoyed every moment of conversation.....
  • MJ
    Mr J
    Oct 31, 2025
    1.0
    I waited 45 minutes for 2 meals. Unacceptable. Even worst. The food was cold. Wont be coming back
  • JS
    JENNIFER stephenson
    Oct 30, 2025
    5.0
    Can’t beat the biggie bags and especially if you upgrade to baconator fries and frosty!!!!
  • KT
    Kee Tank
    Oct 23, 2025
    5.0
    I know the inside customer service is top tier because been in the drive thru with top tier service I just know! And the food was definitely hot and fresh!

Frequently Asked Questions About Wendy's

Is 1169 Hwy 20-81 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.