Wendy's

2.6
421 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3425 Highway 81 E, Mcdonough, GA
30252, United States

Hours

Reviews

2.6
421 reviews
5 stars
98
4 stars
53
3 stars
34
2 stars
45
1 star
191

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of attentiveness to customers.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.

Wait Times

Long wait times were frequently mentioned, both in the drive-thru and inside the restaurant, often resulting in customers leaving without ordering.

Food Quality

While some customers praised the food as hot and fresh, many others complained about cold, stale, or poorly prepared items.

Cleanliness

A few reviews noted that the restaurant was clean, but many others pointed out unsanitary conditions and dirty tables.
  • CB
    Cody berry
    Dec 29, 2025
    1.0
    I went here 12/28/25 had my daughter and 3 other people with me. Everyone that was there is sick w food poisoning. I will never be eating at this location again.
  • TB
    Tyler Bell
    Dec 20, 2025
    1.0
    Every time I go to this restaurant for dinner or lunch something from my order has been missing or wrong. If you pull off without checking your food you are taking a chance at being disappointed. Also, the last few times I’ve gone for breakfast I’ve been served day old biscuits, sausage, and eggs. The food served is hardly eve fresh. Please do better Wendy’s.
  • BK
    Brittany Kendall
    Dec 10, 2025
    1.0
    Just ordered @445 pm 12-10-25 and the person on the speaker had a VERY nasty attitude I asked for a quick second to browse the menu which was only seconds he stated "well I'm on a timer, but go ahead!! Wasn't polite at all! Asked for a receipt and he started speaking on the mic then just walked off not answering me!! Please get him off the window IMMEDIATELY!! You would think with the score they have you would at least receive good customer service. Do NOT feed any person from your family at this establishment!!! -0 all they way around!
  • CS
    Cordarius Starks
    Nov 30, 2025
    1.0
    Literally stood in line 10 minutes without anyone taking my order just to be asked did I wanna order .
  • KG
    Kimberly Geter
    Nov 30, 2025
    1.0
    We waited in drive thru for about 30 mins with an additional 8 minutes waiting at the speaker for our order to be taken. We eventually left without placing an order. This is the second time we've received poor/delayed customer service. Do not recommend this Wendy's location. If I could give zero stars I would.

Frequently Asked Questions About Wendy's

Is Ola Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for this Wendy's location?

The drive-thru is open Monday to Friday from 7:00 AM to 12:00 AM, and Saturday to Sunday from 8:00 AM to 12:00 AM.