Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of attentiveness to customers.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.
Wait Times
Long wait times were frequently mentioned, both in the drive-thru and inside the restaurant, often resulting in customers leaving without ordering.
Food Quality
While some customers praised the food as hot and fresh, many others complained about cold, stale, or poorly prepared items.
Cleanliness
A few reviews noted that the restaurant was clean, but many others pointed out unsanitary conditions and dirty tables.
CB
Cody berry
Dec 29, 2025
1.0
I went here 12/28/25 had my daughter and 3 other people with me. Everyone that was there is sick w food poisoning. I will never be eating at this location again.
TB
Tyler Bell
Dec 20, 2025
1.0
Every time I go to this restaurant for dinner or lunch something from my order has been missing or wrong. If you pull off without checking your food you are taking a chance at being disappointed. Also, the last few times I’ve gone for breakfast I’ve been served day old biscuits, sausage, and eggs. The food served is hardly eve fresh. Please do better Wendy’s.
BK
Brittany Kendall
Dec 10, 2025
1.0
Just ordered @445 pm 12-10-25 and the person on the speaker had a VERY nasty attitude I asked for a quick second to browse the menu which was only seconds he stated "well I'm on a timer, but go ahead!! Wasn't polite at all! Asked for a receipt and he started speaking on the mic then just walked off not answering me!! Please get him off the window IMMEDIATELY!! You would think with the score they have you would at least receive good customer service. Do NOT feed any person from your family at this establishment!!! -0 all they way around!
CS
Cordarius Starks
Nov 30, 2025
1.0
Literally stood in line 10 minutes without anyone taking my order just to be asked did I wanna order .
KG
Kimberly Geter
Nov 30, 2025
1.0
We waited in drive thru for about 30 mins with an additional 8 minutes waiting at the speaker for our order to be taken. We eventually left without placing an order. This is the second time we've received poor/delayed customer service. Do not recommend this Wendy's location. If I could give zero stars I would.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open Monday to Friday from 7:00 AM to 12:00 AM, and Saturday to Sunday from 8:00 AM to 12:00 AM.
Does this Wendy's serve breakfast?
Yes, this Wendy's location in Mcdonough, GA serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I place an order online or through an app for this Wendy's?
Yes, you can place orders through the Wendy's app or at order.wendys.com and select this location for pickup or delivery where available.
What payment options does this Wendy's accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is dine-in available at this Wendy's location?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery services.
How can I contact Wendy's at 3425 Highway 81 E for questions or feedback?
You can call the location directly at (470) 357-6235 or reach the Customer Care team via Live Chat on the contact page or by calling 888-624-8140.
Are there any nearby parks where I can relax before or after visiting Wendy's?
Yes, Franklin Rape Field and Tapestry Park are nearby parks you might enjoy visiting before or after your meal.
Where can I find grocery shopping options near Wendy's?
Publix Super Market at Shoppes at Ola Crossroads, including its pharmacy, is close by for convenient grocery and pharmacy needs.
Are there other dining options near Wendy's if I'm looking for variety?
Nearby dining options include The Lazy Llama coffee shop, ZENSHI Handcrafted Sushi, Graffiti's Pizza - A Greek Taverna, Cake 'n Shake dessert shop, and 81 North Kitchen and Tap for American cuisine and bar.
What are some nearby services that might be useful when visiting Wendy's?
Nearby services include Jenkins Heating & Cooling for HVAC, Piedmont Physicians of Ola Internal Medicine for healthcare, Western Union for money transfer, and Big Peach Car Wash.