Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported extremely slow service, long wait times, and rude staff attitudes.
Food Quality
Many reviews highlighted inconsistent food quality, including cold or improperly prepared items.
Management Concerns
Several customers expressed dissatisfaction with management's handling of service issues and employee behavior.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and poorly maintained dining areas.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
SS
Shay Spann
Feb 8, 2026
1.0
This is not a large Fry, this is the second time I’ve experienced a small portion of fries! This location always skimps food!
RL
Rosa Lovett
Jan 31, 2026
1.0
Human hair found in my food. Manager showed no apathy,displayed discrimination when I requested she finds a resolution that would be satisfying. Refused to do so.
Don't eat here under no circumstances.Manager is Deisha and she's extremely rude. Will file a complaint with Heath Dept and the BBB.
CB
Cody berry
Dec 29, 2025
1.0
I went here 12/28/25 had my daughter and 3 other people with me. Everyone that was there is sick w food poisoning. I will never be eating at this location again.
TB
Tyler Bell
Dec 20, 2025
1.0
Every time I go to this restaurant for dinner or lunch something from my order has been missing or wrong. If you pull off without checking your food you are taking a chance at being disappointed. Also, the last few times I’ve gone for breakfast I’ve been served day old biscuits, sausage, and eggs. The food served is hardly eve fresh. Please do better Wendy’s.
BK
Brittany Kendall
Dec 10, 2025
1.0
Just ordered @445 pm 12-10-25 and the person on the speaker had a VERY nasty attitude I asked for a quick second to browse the menu which was only seconds he stated "well I'm on a timer, but go ahead!! Wasn't polite at all! Asked for a receipt and he started speaking on the mic then just walked off not answering me!! Please get him off the window IMMEDIATELY!! You would think with the score they have you would at least receive good customer service. Do NOT feed any person from your family at this establishment!!! -0 all they way around!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open Monday to Friday from 7:00 AM to 12:00 AM, and Saturday to Sunday from 8:00 AM to 12:00 AM.
Does this Wendy's serve breakfast?
Yes, this Wendy's location in Mcdonough, GA serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I place an order online or through an app for this Wendy's?
Yes, you can place orders through the Wendy's app or at order.wendys.com and select this location for pickup or delivery where available.
What payment options does this Wendy's accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is dine-in available at this Wendy's location?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery services.
How can I contact Wendy's at 3425 Highway 81 E for questions or feedback?
You can call the location directly at (470) 357-6235 or reach the Customer Care team via Live Chat on the contact page or by calling 888-624-8140.
Are there any nearby parks where I can relax before or after visiting Wendy's?
Yes, Franklin Rape Field and Tapestry Park are nearby parks you might enjoy visiting before or after your meal.
Where can I find grocery shopping options near Wendy's?
Publix Super Market at Shoppes at Ola Crossroads, including its pharmacy, is close by for convenient grocery and pharmacy needs.
Are there other dining options near Wendy's if I'm looking for variety?
Nearby dining options include The Lazy Llama coffee shop, ZENSHI Handcrafted Sushi, Graffiti's Pizza - A Greek Taverna, Cake 'n Shake dessert shop, and 81 North Kitchen and Tap for American cuisine and bar.
What are some nearby services that might be useful when visiting Wendy's?
Nearby services include Jenkins Heating & Cooling for HVAC, Piedmont Physicians of Ola Internal Medicine for healthcare, Western Union for money transfer, and Big Peach Car Wash.
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