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Wendy's

3.1
(1160 reviews)

Business Details

(770) 914-2456

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1760 Jonesboro Road, McDonough, GA
30253, United States

Hours

Reviews

3.1
1,160 reviews
5 stars
345
4 stars
201
3 stars
166
2 stars
106
1 star
342

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a negative dining experience.

Order Accuracy

Many customers reported receiving incorrect orders or missing items, contributing to dissatisfaction.

Food Quality

Several reviews mentioned cold, stale, or improperly prepared food, including undercooked items and moldy ingredients.

Wait Times

Customers frequently complained about long wait times both in the drive-thru and inside the restaurant, often with no communication from staff.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly regarding food preparation and storage.
  • AJ
    archie jackson
    3 days ago
    1.0
    HORRIBLE SERVICE AND COLD FOOD MANAGER THREW MY FRIES AWAY AND DIDNT REPLACE THEM
  • TD
    T D
    Feb 11, 2026
    1.0
    Staff on their cell phones and touching food at the same time Staff with bandaids on hands with no gloves touching food Staff with AirPods in their ears Staff with bonnets on their head The young lady at the front counter was very rude the entire staff gave poor communication my “fast food” experience turned into a 20 minute stop for only three tenders literally no drink sides meals just three tenders and the tenders looked like chicken bites! The entire experience could have been better had they communicated properly! I was asked to pull up I did so and after sitting for ten minutes I went inside the little girl at the front counter said they take eight minutes ! Who told you that I was willing to wait that long ? There’s food next door tenders literally everywhere if I wanted to wait that long I could have went to chilis. Just give the customer the option is all I’m asking and when I asked for a refund I waited tried to be patient again when I asked how long on the refund the little girl yelled “its a process “ not only does this not answer my question it didn’t make me any more patient. Meanwhile she was talking on her cellphone and bagging food just unprofessional and not sanitary!
  • JR
    Jacob Reeves
    Feb 11, 2026
    1.0
    Just went through the drive-through. I have 30 minutes for lunch. It’s four minutes from my work place after being in the drive-through with only three other cars in front of me for 18 minutes. I had to leave, so no lunch today. No wonder only three stars on here surprised it has any management needs to go in there today, Wednesday, February 11 and fire everybody that’s in charge of the drive-through.
  • DD
    Dacia
    Feb 10, 2026
    1.0
    Seems understaffed. Waited forever at the speaker, when I pulled up to the window I was told to back up and wait, and then told come back to the window, then handed obviously old, cold food. Never again.
  • CM
    Conrad Macfarland
    Jan 24, 2026
    1.0
    The manager LA is horrible and shouldn’t be over any business that requires customer service. She is rude, disrespectful and carries a very nasty energy and spirit. If this is who Wendy’s chooses to be the face of their company then I choose to never dine at this establishment again. And i will be sure to tell everyone I know.

Frequently Asked Questions About Wendy's

Is Jonesboro Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 1760 Jonesboro Road?

The drive-through is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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