Wendy's

3.1
1152 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1760 Jonesboro Road, McDonough, GA
30253, United States

Hours

Reviews

3.1
1,152 reviews
5 stars
344
4 stars
200
3 stars
166
2 stars
106
1 star
336

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food quality, leading to frustration and disappointment.

Wait Times

Customers frequently mentioned long wait times both in the drive-thru and inside the restaurant, often with no communication from staff.

Food Quality

Several reviews noted that the food was either cold, stale, or not prepared correctly, contributing to a negative dining experience.

Management Issues

There were complaints about poor management practices, including staff being reprimanded in front of customers and a lack of effective training.
  • CV
    chloe vlajk
    1 day ago
    1.0
    Food was cold, did not get what I ordered, rude customer service. Plenty of other fast food around to choose from that will get your order right.
  • BB
    Bryanette Biles
    Jan 5, 2026
    5.0
    Wendys has a variety of foods so most everyone has a choice of different foods.They also serve breakfast which is a plus
  • MM
    Mimi Mimi
    Dec 30, 2025
    1.0
    I went to this store in the evening before work, and decided I wanted to take the tomatoes off of my burger. I pulled it off to find the side of my tomato facing the bun had mold on it. I was offered a replacement, but why would I accept a replacement when all the tomatoes could've been in the same batch or container? My food also came cold, even though the guy at the counter bagged it where I could see it.
  • AS
    Amina Simmons
    Dec 13, 2025
    1.0
    You can never come to this location and not have to wait 20 mins for the food. Service is rude. Everyone mumbles. They rarely get orders right. I see why it’s 1.5 stars. Wish I could give zero.
  • JJ
    Jaz
    Dec 7, 2025
    2.0
    Manager is way too on edge and not nice and lovely at all . Big part of repeat customers is great customer service !

Frequently Asked Questions About Wendy's

Is Jonesboro Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 1760 Jonesboro Road?

The drive-through is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.