Service Speed
Customers frequently reported long wait times, often exceeding 30 minutes, especially in the drive-thru.
Staff Performance
While some employees received praise for their friendliness and efficiency, many reviews highlighted issues with understaffing and disorganization.
Food Quality
The food quality was inconsistent, with some customers enjoying their meals while others reported issues like cold or poorly prepared items.
Management Issues
Several reviews pointed to a lack of effective management and oversight, leading to poor service and customer dissatisfaction.