Taco Bell

3.6
1178 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 830 Hwy 81 E in McDonough. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
830 Hwy 81 E, McDonough, GA
30252, United States

Hours

Reviews

3.6
1,178 reviews
5 stars
482
4 stars
266
3 stars
150
2 stars
84
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, especially in the drive-thru and for mobile orders.

Staff Attitude

While some employees received praise for their friendliness and professionalism, others were noted for being rude or unhelpful.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating issues with order fulfillment.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues like lukewarm food and insufficient portions.

Management Issues

Several reviews pointed to a lack of managerial oversight, leading to disorganization and poor customer service experiences.
  • EB
    Ethan Barnett
    Nov 2, 2025
    5.0
    Food was exactly as ordered and delicious as usual
  • DJ
    Darlena Jackson
    Nov 1, 2025
    1.0
    11/1/25 Sat: Taco Bell Corporate - please don’t ever let one person work the entire restaurant by themselves! I was in line for an hour, one because I couldn’t get out and the other because only 1 employee (a lady named Kayla “K” for short) is working by herself during lunch time and she is handing the drive thru window, the lobby and cooking the food! While I commend her dedication and selflessness, it’s selfish to have not provided her support. She deserves the other workers pay and a BIG raise! I recommend that she close it down for the day. God bless her! But TB, do better! This young lady deserves 5 stars because she cooked the food fresh and she has excellence customer service skills. The 1 star is because Corporate and Management needs to make changes. This is not acceptable on all levels.
  • WR
    Walker Rigsby
    Nov 1, 2025
    5.0
    Today I went through the drive thru at Lake Dow Taco Bell .. and to my surprise I didnt know what I was getting myself into! Once I got to the menu board I was asked politely to hold as the kind woman prepared the meal for the cars ahead. Once I ordered my melts she promptly told me to be patient please because she was literally the only one working, taking orders, and making food! All this while taking payments from BOTH windows! As soon as I heard the emotion from her statement I felt a sense of peace. Not only did I know my food would be prepped and served on a timely manner, but I also knew my food was about to SHMACK ! I did not catch her name, but she knows who she is and I am VERY PLEASED with her performance, service, and overall sincerity. Taco Bell this hard working, determined, and punctual worker needs a promotion or something because it takes a true WARRIOR to do what she did & is currently doing. Phenomenal food. Thank you so much you awesome soul!
  • NW
    Nichole Walker
    Oct 28, 2025
    1.0
    This place here… The food is good….. but that is it! Service takes anywhere from 15min-45min+ rather you mobile order or order in person. Which defeats the purpose of mobile ordering! I also hate the fact that when ordering online there is no way to order a sweet tea only an unsweetened tea, so if you want a sweet tea, you have to order unsweetened then ask them to swap it when you get there. (TACO BELL FIX THIS) The purpose of mobile ordering is to increase convenience and speed for customers and improve efficiency and sales for businesses by allowing orders to be placed and paid for digitally, anytime and anywhere. This streamlines the ordering process, reduces wait times, and can lead to higher revenue through increased sales, improved accuracy, and the ability to offer loyalty programs. With that being said, it should not take 45 minutes for me to get my online order! It should not take 20min or 30min or even 10min. When I place an online order, and arrive within a reasonable timeframe, my order should be ready to be picked up. I should not have to wait for my order to made upon my arrival. This isn’t how mobile ordering works. Stopping people at the first window to keep your time down, is also not very professional or does it make sense. Let’s do better! Let’s fix the online ordering to be able to order sweet tea please and let’s speed up service!
  • AT
    Abandoned Tweaks
    Oct 22, 2025
    5.0
    jaylen and brian were amazing, fast ordering and amazing food delivery. I thanked both of them multiple times before leaving, usually when i go to taco bell the service was slow but these two really put the pep in the step. Highly recommend

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell McDonough?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 3:00 AM on Friday and Saturday.

Where is Taco Bell McDonough located?

Taco Bell is located at 830 Hwy 81 E, McDonough, GA 30252, USA.