Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local McDonough Subway® Restaurant at 938 Hwy 81 E brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; while some employees are praised for being friendly and efficient, others are criticized for rudeness and poor service.
Cleanliness
Many customers noted that the restaurant is generally clean, but there were also reports of unsanitary conditions and unclean surfaces.
Food Quality
While some reviews highlight fresh ingredients and good food, others mention issues with food freshness and incorrect orders.
Management Issues
Several reviews pointed out problems with management, including poor handling of customer complaints and staff training.
Order Accuracy
There are multiple complaints about incorrect orders and issues with online ordering, leading to customer dissatisfaction.
CM
Caitlin Mershon
2 days ago
1.0
Never again I got lunch for me and my husband and idk what the heck happened but my husband had MOLD IN HIS DRINK HELTH DEPARTMENT IS NEEDED
LD
LaToya Dixon
Nov 17, 2025
1.0
I used to frequent this place. Each time it gets worse and worse. First of all I order the same thing every time. Chicken bacon and ranch protein bowl. A protein bowl should have double the protein historically, however they will place one serving of protein inside two bowls and claim that to be what it should be. When you try calling they don’t answer and when you bring it back they get mad and tell You not to come back. Not to mention they conveniently “forget” any extras such as cookies, when they’re not old as hell and should have been thrown away. They all Look crazy when you ask for more lettuce than the corner they try and give you. I understand we are in a recession but peddling half of what a customer should normally get for regular price is diabolical and borderline theft. Aside from all that they’re disrespectful. I simply asked for my bacon to cooked, and was met with indifference and told that if it burns when they cook it then it just burns, they wouldn’t cook me anymore as if I’m controlling the oven. I mean, at this point I’ll just make my own.
JC
Jenn Christman
Nov 6, 2025
5.0
These guys are amazing! I'm there a minimum 2 times a week, and their service is always top-notch.
TD
T D
Aug 18, 2025
4.0
The only reason I took a star away is because the lady didn’t wash her hands before putting gloves on but she was very nice she smiled and was ready to give great customer service this is the first time I ever been to this location and it was great clean /friendly service stocked items they where not stingy with any requests sandwich made perfect thanks 🙏🏾
HD
Haylee Davidson
Aug 6, 2025
5.0
Absolutely amazing. Nice staff, quick service, and the dining room is so clean!! Not sure why this place is slept on so much. Will definitely be coming back!!!
What are the operating hours of Subway at Shoppes at Lake Dow?
Subway at Shoppes at Lake Dow is open daily from 9:00 AM to 10:00 PM.
Where is Subway located in McDonough, GA?
Subway is located at 938 Hwy 81 E, in the Shoppes at Lake Dow, McDonough, GA 30252.
Does Subway at Shoppes at Lake Dow offer delivery and curbside pickup?
Yes, this Subway location offers both curbside pickup and delivery services.
What meals are served at Subway in McDonough?
Subway serves breakfast, lunch, and dinner at this location.
Can I dine in at Subway at Shoppes at Lake Dow?
Yes, dine-in service is available at this Subway restaurant.
Does Subway provide catering services?
Yes, catering services are offered at Subway in Shoppes at Lake Dow.
Where can I view the menu and nutrition information for Subway at this location?
You can see the menu and nutrition details at https://www.subway.com/en-US/MenuNutrition/Menu.
What nearby places can I visit before or after eating at Subway?
You can visit nearby places such as Smoothie King for smoothies, New China 1 for Chinese cuisine, or Southern Sun Tanning for tanning services.
Are there any nearby stores where I can shop after grabbing a meal at Subway?
Yes, you can visit GNC for vitamins and supplements, Pet Supermarket for pet supplies, or The UPS Store at Lake Dow for printing and shipping services.
What entertainment or fitness options are near Subway at Shoppes at Lake Dow?
Nearby you can find the Taekwondo Center for martial arts training and The Big Bounce Factory for party supplies and rentals.