At Papa Johns Pizza in Mcdonough, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Mcdonough pizza for any occasion. Call us for pizza delivery in Mcdonough or stop by 1896 KEYS FERRY for carryout to order the best pizza in Mcdonough, along with breadsticks, wings, and more!
This place has lost a loyal customer. We have been ordering from them since they opened and never had an issue until Halloween. I ordered pizzas a day in advance to make sure they arrived on time. When they didn't, I called and talked to the worst manager ever. Shannon or Sharon was rude from the second she picked up the phone. All I wanted to know was how long until I received my pizzas. She proceeded to tell me I had no idea how their system worked and that just because I ordered ahead doesn't mean I will get it on time. What is the point of the order in advance system them. Worst customer service ever.
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Ivy McCullough
Nov 4, 2025
1.0
extremely rude staff.
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C Gibson
Oct 25, 2025
1.0
Ordered our pizzas for pick up at 8:30p, with the app directing pick up between 8:50p-9:00p. Husband gets there and has to stand and wait until almost 10 PM to get our pizzas. THEN not only did they leave a pizza off the first time, but also a second time!
Then when I call in and speak with the alleged GM, Shannon, (after being placed in hold for over 5 minutes and having to call back in) she is not only rude, but disrespectful with her tone and words, basically saying, "oh well ya'll can wait."
I will most certainly be contacting corporate with the audio of her unprofessionalism and behavior.
And if course changed the 5 star review that mentioned Elijah, because Shannon is DISGRACEFUL and should not carry any such title!
Definitely won't be going to this Papa John's until she's fired or removed from that store! Ridiculous!
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Nicole Meeks
Oct 1, 2025
1.0
Awful customer service. The girl working literally came out of the business to yell at me. She was upset because I told her if she would take her airpods out, she would hear the pizzas hitting the floor.
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Erin Crowe
Jun 22, 2025
1.0
Whoever manager was today has an awful attitude and horrible customer service :.: needs some retraining