Panera Bread

3.6
1037 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread McDonough is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1446 Highway 20 West, McDonough, GA
30253, United States

Hours

Reviews

3.6
1,037 reviews
5 stars
450
4 stars
191
3 stars
96
2 stars
86
1 star
214

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unprofessional behavior from staff.

Food Quality

While some customers praised the food, many expressed disappointment with portion sizes, freshness, and incorrect items in their orders.

Staff Performance

Mixed reviews on staff performance; some employees received commendations for excellent service, while others were criticized for rudeness and lack of professionalism.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and improper food handling practices.

Pricing Concerns

Customers noted that food prices have increased while quality and portion sizes have decreased, leading to dissatisfaction.
  • JW
    Ja Wh
    4 days ago
    5.0
    My salad was wonderful. The sandwich definitely wasn't worth it. I wish I didn't buy it.
  • GG
    GoTrey
    6 days ago
    5.0
    Nice People… Great Staff!
  • AA
    Ajgaming
    Jan 2, 2026
    2.0
    I was heading to Pensacola for a road trip and stopped for a quick snack. Somehow, “quick” turned into a nearly 15-minute wait. The food tasted fine at least. When I looked inside, there was absolutely no one in the kitchen. Normally it takes about two minutes—hopefully next time it actually does.
  • AA
    Angel
    Dec 21, 2025
    1.0
    This location I’ve had a few issues with starting with the roach in my fuji apple salad or more recently being given tomato soup instead of the chicken noodle I ordered. No one asked if I wanted a replacement or let me know they were out of chicken noodle soup, just completely replaced it with something I'm allergic to.
  • SM
    Shawn Moore
    Dec 18, 2025
    2.0
    Lady in the front kept messing up my order

Frequently Asked Questions About Panera Bread

Does Panera Bread McDonough accept reservations?

No, Panera Bread McDonough does not accept reservations.

What are the opening hours of Panera Bread McDonough?

Panera Bread McDonough is open from 6:30 AM to 9:00 PM Monday through Friday, and from 7:00 AM to 9:00 PM on Saturdays and Sundays.