Panera Bread

Reviews

• JH

  Johana Hart

  Feb 8, 2026
  1.0
  Went through the Drive-through to place our order. First and foremost our order felt rushed. After placing the first sandwich, the lady was telling us our total even though we still had not finished. We mentioned that we had one more sandwich order, and the lady on the intercom immediately sighed so loud as if she was annoyed at us. We only had two orders! But because of that we drove off and will find another Panera to go to. Very disappointed.
• CP

  Courtney Parker

  Feb 7, 2026
  1.0
  I placed a drive-thru pickup order through the app for convenience, but the experience was very frustrating from start to finish. When I arrived and checked in at the speaker, it took several minutes for anyone to respond. I was then asked to pull forward and repeat my name again at the window. At that point, I was told they were out of the bread for my sandwich and that it had not been made. I was asked to choose a substitute bread, which I did. I also asked about a cookie that the app had marked as sold out after charging me, and they confirmed they actually had it available. I then waited about 10 minutes while my order was remade. When I received the bag, I checked and found the salad was incorrect. I went inside to resolve it, and they did provide the correct salad. However, when I got home, I discovered the sandwich was also wrong. I ordered a half turkey and cheddar, but received a tuna sandwich with tomatoes instead. This is not the first time this location has made mistakes with my orders or provided poor service. I’m especially disappointed because ordering through the app should reduce errors, not increase them. I was also not given a receipt, which makes requesting a refund more difficult. Based on multiple bad experiences, I would not recommend this location and will not be returning.
• JR

  Jim Ronayne

  Jan 22, 2026
  3.0
  Busy place. Must have gone at the wrong time (2:30 pm), a little drama with staff yelling at each other. Took 30 minutes for the food. Only cashier and cook working hard, others not so much.
• JW

  Ja Wh

  Jan 8, 2026
  5.0
  My salad was wonderful. The sandwich definitely wasn't worth it. I wish I didn't buy it.
• AA

  Ajgaming

  Jan 2, 2026
  2.0
  I was heading to Pensacola for a road trip and stopped for a quick snack. Somehow, “quick” turned into a nearly 15-minute wait. The food tasted fine at least. When I looked inside, there was absolutely no one in the kitchen. Normally it takes about two minutes—hopefully next time it actually does.