Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported extremely slow service, with long wait times for food orders.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff and management.
Cleanliness
Customers frequently noted unsanitary conditions in the restaurant, including dirty bathrooms and play areas.
Order Accuracy
A significant number of reviews mentioned incorrect orders and missing items.
Food Quality
Several customers expressed dissatisfaction with the quality of food, describing it as old, cold, or poorly prepared.
JC
John Chirgwin
Feb 15, 2026
1.0
If you can avoid it, do not ever come here. We have been waiting 36 minutes for two $5 meal deals. There are several workers here but no one is doing anything. Also, the toilet is overflowing.
DH
Dustin Hess
Feb 15, 2026
1.0
Bathroom had overflowing toilet and urinal, no paper towels and no soap. Health hazard. Taking trash out through the front door (health code violation), all the kiosks were out of paper, and I’ve never actually seen a pop nozzle malfunctioning that way before. Closest way to describe it was the Fanta nozzle was shooting soda water out the front, and syrup on the bottom. Probably my worst fast food visit I’ve ever had.
PE
Pdt Ent
Feb 11, 2026
1.0
Not one person spoke
Ordered on the machine
Paid extra for a lrg mocha with all the extras
& got the bare minimum
If you’re a coffee lover don’t cheat yourself like I did because I was in a hurry.
Just go over the bridge to Starbucks and save the headache and wasted money.
Apparently you don’t get what’s in the picture.
KJ
keshun jackson
Feb 5, 2026
2.0
This is the worst McDonald’s. They are almost always out of certain condiments, especially rent one time they were even out of ketchup. The soda machines in the lobby do not dispense the correct soda and sometimes don’t even taste like soda. Some of the drink selections When pressed push out water instead of the actual drink. The wait times are extremely long. And sometimes the orders are almost always wrong or prepared incorrectly. The bathrooms always smell nasty And sometimes there’s never any tissue or paper towels in the bathroom today there wasn’t any soap. This is the worst McDonald’s out of all the McDonald’s in the McDonough area!! It’s like there are so many people working But the wait times are still extremely long. I can be standing there waiting for almost 20 minutes just for one thing and there’s no communication or anything. The ice cream machine is almost always down and even one time I couldn’t get any mccafé beverages I guess because they didn’t feel like cleaning the machine. This location needs to close down immediately. It is so bad!!
VR
Vanessa Rodriguez
Jan 21, 2026
1.0
I had went with my sister and cousins and we ordered a good amount of food so Of course we were patient because we understood how much food we ordered so we had asked for fries with no salt and we noticed when we had got our food. It wasn’t that because my cousin can’t have salt and I go inside. I first wait very very patient and they were ignoring me and that’s what I had excused me politely, and I had told them the situation and I spoke with the manager out of all the employees she was the rudest, then proceeded to say that she couldn’t understand what I was saying, but I was speaking English very clear and saying that I was wrong, she was trying to be funny for the fact that I’m Mexican, saying that I had never asked for no salt, but it’s clearly on the receipt so I had to go get my receipt. I bring it back. I went through the drive-through this time I showed her she mumbled something and close the thing right in my face I have not been disrespectful with this lady yet I really should’ve because she was really rude. I’m gonna show you the receipt and that manager needs to be fired for how extremely disrespectful even while I was waiting someone had went over there and said just to give them back their money for their food again she walked away disrespectful They never got their food by the way and they just forgot about it and left, but this is so unacceptable. The fact that y’all have this lady in charge leading those younger people that were acting more mature than what she was is insane. She was cussing, rolling her eyes.
What are the regular dining hours for McDonald's in McDonough, GA?
McDonald's in McDonough, GA is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Friday and Saturday.
When is the McDonald's drive-thru open?
The drive-thru is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and extended until 2:00 AM on Friday and Saturday.
What are the delivery hours for this McDonald's location?
Delivery service runs from 6:00 AM to 12:45 AM on Monday, and from 5:00 AM to 12:45 AM Tuesday through Sunday, with later hours until 1:45 AM on Friday and Saturday.
What services are available at McDonald’s McDonough location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Which payment methods does McDonald's accept at this location?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food online or via a mobile app?
Yes, you can order through the McDonald's App available on iOS and Android, or via their online ordering URLs.
What pickup and delivery options are available at this McDonald's?
Options include curbside pickup, delivery, same day delivery, and no-contact delivery for customer convenience and safety.
What nearby restaurants can I visit in McDonough area along with McDonald's?
Nearby restaurants include China House (Chinese and Asian cuisine), Papa Johns Pizza, Thai Chariot Restaurant (Thai cuisine), KFC, and Cravings Home Cooking (Southern and American cuisine).
Are there fitness and wellness centers near McDonald's in McDonough?
Yes, Anytime Fitness gym and Team Rehabilitation Physical Therapy center are nearby for health and fitness needs.
What retail and service shops are close to McDonald's to visit before or after dining?
Nearby retail and service locations include Neecys Beauty-Supply, TruRepairz for phone repairs, Staffmark employment agency, and Havertys Furniture store.
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