Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
3,128 reviews
5 stars
856
4 stars
553
3 stars
535
2 stars
299
1 star
885
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unprofessional behavior from management.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and play areas, contributing to a negative dining experience.
Food Quality
While some customers praised the food as hot and fresh, many others reported receiving cold or old food, impacting overall satisfaction.
Staff Attitude
Mixed feedback on staff friendliness; some employees were noted for their kindness, while others were described as unhelpful or dismissive.
- JSJada S2 days ago1.0The manager on night shift, TAMIKA, is disgustingly rude. I’m not sure how she is able to obtain a job anywhere with an attitude like hers. Will not be returning to this location.
- ALAmberly Lopez2 days ago1.0Drive through took forever than had us go to #1 and had to wait an additional 15 mins. Service was slow. And no one knew the correct order at any of the windows. This is supposed to be fast food. They dont there score posted now we know why. Never coming to this location again
- RRRaquel Ruiz5 days ago1.0Went there this morning at 7:04 am and even though it said it opened at 6 am, doors were locked. Someone opened to let an employee in but did not unlock the doors. People were waiting in their cars. Had to leave
- KGKorin GalsterNov 12, 20251.0Our kids love McDonalds but this location should just close. No customer service from the drive thru to checkout. We received our order but we did not receive 1 cheeseburger. Normally, we would just leave and cut our losses but we were so hungry. I went in and had the receipt and original bag with me. 2 fairly nice employees tried to assist but the manager or supervisor said I was lying because she bags all the orders herself. I do not even care for their food. She made me wait then came out to argue about the burger then said I will just give it to you. We have spent so much money for our kids at this location and to be treated like this was unacceptable. Also, when we ate the food it was mostly inedible. The majority of the time we go there the staff is rushing you and very rude with few exceptions. We will not be back and they will no longer waste our time and money. Unfortunately, this lack of customer service and professionalism is a normal occurrence in McDonough.
- SESydney ErvinOct 31, 20251.0I order breakfast via DoorDash, I ordered hotcakes and sausage with a hash brown. Along with extra syrup. I received my order with no syrup, butter, not even silverware to eat it with. The fact that I paid extra for a second syrup and didn’t recieve it is not surprising for this establishment. It just a few cents but if I pay for I expect it to get in my bag. From the way the order looked you wouldn’t even think that the order was correct. I won’t be ordering from here anymore. I’ll just go to the one on Jonesboro Road instead. Picture attached
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's in McDonough, GA?
McDonald's in McDonough, GA is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Friday and Saturday.
When is the McDonald's drive-thru open?
The drive-thru is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and extended until 2:00 AM on Friday and Saturday.
What are the delivery hours for this McDonald's location?
Delivery service runs from 6:00 AM to 12:45 AM on Monday, and from 5:00 AM to 12:45 AM Tuesday through Sunday, with later hours until 1:45 AM on Friday and Saturday.
What services are available at McDonald’s McDonough location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Which payment methods does McDonald's accept at this location?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food online or via a mobile app?
Yes, you can order through the McDonald's App available on iOS and Android, or via their online ordering URLs.
What pickup and delivery options are available at this McDonald's?
Options include curbside pickup, delivery, same day delivery, and no-contact delivery for customer convenience and safety.
What nearby restaurants can I visit in McDonough area along with McDonald's?
Nearby restaurants include China House (Chinese and Asian cuisine), Papa Johns Pizza, Thai Chariot Restaurant (Thai cuisine), KFC, and Cravings Home Cooking (Southern and American cuisine).
Are there fitness and wellness centers near McDonald's in McDonough?
Yes, Anytime Fitness gym and Team Rehabilitation Physical Therapy center are nearby for health and fitness needs.
What retail and service shops are close to McDonald's to visit before or after dining?
Nearby retail and service locations include Neecys Beauty-Supply, TruRepairz for phone repairs, Staffmark employment agency, and Havertys Furniture store.