Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported slow service, particularly in the drive-thru, with many experiencing long wait times.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Customer Service
Many customers expressed dissatisfaction with the attitude and professionalism of staff, citing rude interactions and poor service.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including unpleasant odors and unkempt dining areas.
LC
Liberty Cole
2 days ago
2.0
This location absolutely sucks at customer service and quality food. I was at the drive thru ordering screen for over 10 minutes waiting. Eventually I put in my order and it was right on the screen. I pay then pull up to the next window and grab my food and over half of my food wasn’t in there and missing my drink. I wasn’t upset and kindly asked the young woman for the other half of my order but the MANAGER did not want to give me my missing food. Claiming “we are busy we don’t have time”. Which I to her I paid for it and showed her my receipt and the bag of food yet she still didn’t want to hand me my food but luckily the young lady ignored her manager and handed me my food. When I got home I found all my burgers were very burnt. I ended up eating cereal for dinner tonight:/
DJ
Destiny Johnson
Feb 23, 2026
1.0
Fries are not fresh, if you ask for fresh fries they will redrop the fries that were given. The older grey haired lady is a complete liar!. She stated why would she do that but she in fact did!. I will not sit and argue with no one. So here is your review Mr. Mcdonald!!
ST
Sashae T
Feb 14, 2026
1.0
Bad customer service!
JF
Ja'Niya Ferguson
Feb 8, 2026
1.0
do not come here went to their drive-through clarified my order Twice and got my food, it still had mustard and pickles on it that I did not request.
literally says on my receipt what i didn’t want on the burger and they had the audacity to put EXTRA MUSTARD LMAO please do not waste your money or energy w this location.
MM
Matthew Mitchell
Jan 29, 2026
1.0
If you have somewhere to be. DO NOT USE the drive thru. You will be late
What are McDonald's McDonough's regular operating hours?
McDonald's McDonough is open from 5:00 AM to 11:00 PM Monday through Thursday, and on Sunday. On Friday and Saturday, they stay open until midnight.
When is the drive-thru service available at McDonald's McDonough?
The drive-thru at McDonald's McDonough operates from 5:00 AM to 11:00 PM Monday to Thursday, and Sunday from 6:00 AM to 11:00 PM. On Friday and Saturday, it remains open until midnight.
What are the delivery hours for McDonald's McDonough?
McDonald's McDonough offers delivery from 6:15 AM to 9:30 PM Monday through Saturday, and from 7:00 AM to 9:30 PM on Sunday.
What payment methods are accepted at McDonald's McDonough?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's McDonough offer contactless or same-day delivery options?
Is there a drive-thru available at this McDonald's location?
Yes, McDonald's McDonough has a drive-thru service for convenient ordering and pickup.
Can I order from McDonald's McDonough using a mobile app?
Yes, you can order using the McDonald's app available for iOS and Android. Links to both app stores are provided.
Which nearby restaurants are close to McDonald's McDonough, and how can they be useful?
Nearby restaurants include Zaxby's and Chick-fil-A, providing customers with alternative dining options if they want different cuisines like chicken specialties near their visit to McDonald's.
What local services and places of interest are near McDonald's McDonough?
Nearby you can find the Kiwanis Club of Henry County and the UGA Extension Henry County, which host community events, providing visitors additional opportunities to engage locally alongside their meal.
Are there any local pharmacies or convenience stores near McDonald's McDonough?
Yes, Walgreens and JP Marathon gas stations are close by, offering convenient locations for customers to pick up essentials before or after visiting McDonald's.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: