McDonald's

2.8
1266 reviews
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Business Details

5990 E Lake Pkwy, McDonough, GA
30253, United States
(770) 898-1016
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5990 E Lake Pkwy, McDonough, GA
30253, United States

Hours

Reviews

2.8
1,266 reviews
5 stars
272
4 stars
188
3 stars
229
2 stars
142
1 star
435

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Food Quality

Numerous reviews highlighted problems with food quality, including cold, old, or poorly prepared items.

Speed of Service

Customers frequently complained about long wait times, both in the drive-thru and for mobile orders.

Cleanliness

Some customers appreciated the cleanliness of the dining area, while others noted unsanitary conditions.
  • RB
    Robert Brewer
    Nov 6, 2025
    3.0
    Wrong order
  • MC
    Mr Carroll
    Nov 2, 2025
    1.0
    Was told today by the lady at the window they don’t like white people. Even though I’m not white please beware of what they doing to your food.
  • AJ
    Andre Jones
    Nov 2, 2025
    1.0
    I have never experienced going to a McDonald’s and not being able to order food that’s on the menu. I was told today at 1130pm that they had no burgers because they have no cooks. It was 3 people in there, I asked what time they close and she said 1am… I was also told it was store policy that if they don’t have cooks they can’t serve food. Why stay open? I hope this is accurate and not laziness. Management please give clarity because that was a terrible experience.l. Get nuggets that’s all they have so she claims.
  • JS
    Jasmin Salgado-Davis
    Oct 19, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️Mr. Patience I had such a fantastic experience at this McDonald’s thanks to one exceptional young man named Patience working there. My original order had been canceled by mistake, but he immediately stepped in to help. He handled the situation with professionalism and kindness, making sure everything was fixed quickly and that my order was absolutely perfect. Even though it could have been a frustrating situation, Patience positive attitude and genuine care turned it into a great experience. He went above and beyond to make sure I was taken care of, and that kind of service really stands out. McDonald’s is lucky to have someone like him on their team!
  • HB
    Henry Bleach
    Sep 27, 2025
    5.0
    Great!
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in McDonough, GA?

The restaurant is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:30 AM on Friday and Saturday.

When is the McDonald's delivery service available?

Delivery is available daily from 5:00 AM to 11:45 PM Monday through Thursday and Sunday, and until 12:15 AM on Friday and Saturday.