Brand Certified
McDonald's
2.8(1280 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5990 E Lake Pkwy, McDonough, GA
30253, United States
Certified by McDonald's • Mar 01, 2026
(770) 898-1016
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.8
1,280 reviews
5 stars
275
4 stars
191
3 stars
231
2 stars
142
1 star
441
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with several customers expressing dissatisfaction with the service they received.
Food Quality
Many customers reported issues with food quality, including cold, hard, or improperly prepared items, leading to a generally negative perception of the food.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and overall poor handling of mobile and drive-thru orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty areas and food contamination.
Management Issues
Feedback indicated a lack of effective management, with complaints about staff behavior and operational inefficiencies.
- KSKeisha Stewart1 day ago5.0There was a sign advertising 2 different fish sandwiches but they didn't have it.
- ASAdrian Sanchez4 days ago1.0Attended other people even though we there for a while still got the order wrong and when I we got our food one of the drinks was pre made before we got there
- WWWesley WootenJan 31, 20261.0Today Jan 31 at 4 pm the lady running the drive in also known as the manager was very rude while ordering my food the was food missing also are drinks was wrong after telling the lady (manager) that she was rude and that I would make a complaint to corporate she just walked off acting like I didn’t even exist Also, the guy collecting the money At the first window seen out of it And could barely even hold the cord reader out the window Good to see that this is the type of business and Customer service we get form management I felt DISGUSTED by her actions!!!
- KWKam washingtonJan 9, 20261.0waited 45 mins for my food just for it to be hard burgers where they are crunchy and uncooked nuggets . the staff shows no remorse to customers waiting . I will not be back
- KJKeith JohnsonJan 6, 20261.0This is a filthy place. I ordered a BigMac and had to throw it away due to finding hair in it. I called to complain and the only way they wanted to make things right is to replace the sandwich from the same filthy kitchen.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in McDonough, GA?
The restaurant is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:30 AM on Friday and Saturday.
When is the McDonald's delivery service available?
Delivery is available daily from 5:00 AM to 11:45 PM Monday through Thursday and Sunday, and until 12:15 AM on Friday and Saturday.
What are the drive-through hours at McDonald's in McDonough?
Drive-through is open daily from 5:00 AM to 12:30 AM Monday through Thursday and Sunday, and until 1:30 AM on Friday and Saturday.
What types of payment are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer delivery and curbside pickup options?
Yes, they offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food from this McDonald's online?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
Are there any nearby places to visit before or after dining at McDonald's?
Nearby places include Nails Spa and Co for beauty services, East Lake Car Wash for vehicle cleaning, and Generationz Church for religious gatherings.
Is there a gas station close to this McDonald's for quick fuel stops?
Yes, Valero and Shell gas stations are located nearby, convenient for refueling before or after your meal.
Where can I find other dining options near this McDonald's?
Nearby dining options include China King (Chinese cuisine), Bojangles' (chicken), Hunt Brothers Pizza, Pizza Hut, Higgy's Pizzeria, Pedro's Taco Shack (Mexican), Burger King, Dunkin', and Waffle House.
What services does this McDonald's location offer?
They provide drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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