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McDonald's

3.2
(1525 reviews)

Business Details

1775 Jonesboro Road, McDonough, GA
30253, United States
(770) 914-3021
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1775 Jonesboro Road, McDonough, GA
30253, United States

Hours

Reviews

3.2
1,525 reviews
5 stars
446
4 stars
293
3 stars
260
2 stars
155
1 star
371

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and negative interactions with employees.

Food Quality

Customers frequently reported issues with food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction.

Wait Times

Many customers expressed frustration over long wait times for orders, both in the drive-thru and inside the restaurant, often exceeding reasonable expectations.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and tables, contributing to a negative dining experience.

Management Issues

There were multiple mentions of poor management practices, including staff attitudes and lack of effective oversight, which negatively impacted customer experiences.
  • AS
    Alexis Smith
    4 days ago
    1.0
    I visited this location on March 2, 2026 around 7:10 PM and had a disappointing experience at the drive-thru window. When I mentioned that one of the Happy Meals was missing apple slices, the employee in a red shirt immediately cut me off and insisted both meals were rung up with double fries. I had already checked my receipt before saying anything. When she returned to the window, I was trying to explain that I was also missing an apple juice, but she shut the window while I was still speaking. I did eventually receive the missing items, but the way the situation was handled felt dismissive and disrespectful. Mistakes happen, but basic courtesy toward customers goes a long way.
  • NA
    N O S T A L G I A
    Feb 6, 2026
    1.0
    I ordered off of doordash, took more than 30 minutes to make my food. Had my dasher change 3 times, just for me to then have to cancel the order. Would not order from here again!!
  • JM
    Jazz MOOR
    Jan 27, 2026
    1.0
    Ordered the new hot honey chicken sandwich today. I usually never order chicken sandwiches but I wanted to try it. First bite- chicken came off in a chewy stringy like chunk! Second bite the same. Had to work to chew it! Can't figure out why the meat would be chewy period. Threw it in the trash!!!
  • KI
    ken idk
    Jan 26, 2026
    1.0
    forgot nearly all my food and when i went back to get the missing food they still didn’t give me everything. and they had a attitude.
  • MW
    migo walkin
    Jan 2, 2026
    1.0
    Very Rude, i asked for a McCrispy Plain and the manager that works here told me that what made the burger spicy was the sauce. I asked if they had the regular spicy chicken meat that they could replace it with. She got an attitude and started saying "You're not listening to me" and continued saying that the sauce was what made the burger spicy. She did not state that they didnt have the spicy chicken meat. But she got mad and walked off. Unpleasant behavior. I didnt get the managers name but this incident happened on Friday Jan 2, at 11:54am. Just about to be lunch time. Do not recommend!!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in McDonough, GA?

McDonald's in McDonough, GA is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Fridays and Saturdays.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open from 5:00 AM to 1:00 AM Sunday through Thursday and until 2:00 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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