McDonald's

3.2
1512 reviews
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Business Details

1775 Jonesboro Road, McDonough, GA
30253, United States
(770) 914-3021
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1775 Jonesboro Road, McDonough, GA
30253, United States

Hours

Reviews

3.2
1,512 reviews
5 stars
442
4 stars
293
3 stars
258
2 stars
154
1 star
365

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to negative customer experiences.

Service Speed

Customers frequently reported long wait times for orders, both in the drive-thru and at the counter, often exceeding acceptable limits.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or improperly prepared items, while others praised the freshness of their meals.

Management Issues

Several reviews pointed to poor management practices, including staff behavior and operational inefficiencies, contributing to overall dissatisfaction.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and floors, which detracted from their dining experience.
  • JS
    Jodiee Sherouse
    Nov 15, 2025
    2.0
    Dirty. Floor was slippery. Took 20 minutes to get a cup of coffee
  • TC
    Torrey Collins
    Nov 11, 2025
    4.0
    It's fastfood. It was what you expcet. Service was slow and not very friendly.
  • A_
    Amber _
    Nov 10, 2025
    1.0
    CHICK-FIL-A WILL ALWAYS BE BETTER THAN NASTY MCDONALDS!!! Disgusting food! The staff & cashiers are rude & lazy. If you don't want to work then go home!
  • TT
    TravelingDiva2018
    Oct 27, 2025
    1.0
    Extremely rude staff on October 27th at 6pm! There were a few ladies working at this time and they were very short and rude with me, at both windows. After making my order and pulling up to the first window, I observed the young lady at the register gossiping and what seemed to be arguing with someone on her cellphone. She didn't greet me, due to being so occupied with the person on her phone. After taking my order, she failed to give me my receipt and when I asked for it, she gave me a short and rude response, by telling me to get it from the second window. That's not all, the young lady at the second window was just as rude, after giving me my bag, she didn't ask if I needed any ketchup, napkins or anything and I proceeded to ask for my receipt from her. Shortly after she gave me my receipt, she immediately closed the window and walked away, no thank you, have a nice day, nothing. This is not acceptable and makes your brand look terrible. Customers shouldn't have to be met with rude attitudes and dismissed when we're spending our hard earned money.
  • CC
    Crystal C
    Oct 25, 2025
    4.0
    Went thru drive thru it was very quick for my food fried was very hot that's all I oders was a medium French fries 🍟 I'll go back
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in McDonough, GA?

McDonald's in McDonough, GA is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Fridays and Saturdays.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open from 5:00 AM to 1:00 AM Sunday through Thursday and until 2:00 AM on Fridays and Saturdays.