Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food quality.
Wait Times
Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and bathrooms.
Mixed Experiences
While some customers praised the service and food quality, many others had consistently negative experiences.
JB
J B
Feb 26, 2026
2.0
I fully understand it is Mcdonald's however when ordering the VALUE meal....its typically for the price and convenience. Total with tax was $5.51. Gave her $6. Change given back was $.35! Thats incorrect math, your receipt shows you! Also, as seen i request Barbecue, got Sweet N Sour and only 4.5 nuggets! Our society is so sad 😞
TT
Tomerio Tate
Feb 18, 2026
1.0
Very slow and rude. 10 out of 10 would not recommend
ST
Sashae T
Feb 14, 2026
1.0
Bad customer service!
AA
Aubrey
Feb 5, 2026
1.0
My husband ordered one big mac two hamburgers, two cheese burgers , three fries, and two milkshakes for us. When he arrived one of the hamburgers had a bite taken out of it ,this hamburger was for a toddler….Then we realized that half of the food wasn’t even in the bag in the first place . We called the restaurant back and they told us that “ain’t nobody took a bite out of your burger “ then told us to come back with the receipt keep in mind the kids were hungry and passed dinner and it was close to time for bed . Customer service was horrible, and rude . She had an attitude as soon as she picked up the phone
EC
Elian Chavez
Jan 25, 2026
3.0
Ordered a mobile order of a double cheeseburger with extra diced onions, light pickle, as well as a McChicken with extra mayonnaise. Call restaurant after finding out burger had no onions, but the rest was correct. Come back, pickup and find out after leaving another time, no pickle, no mustard, and the onions are all over the packaging, sloppy and not convenient to eat, which is what McDonald's promise, convenience and today was rather inconvenient. Didn't bother going back just gave it to a homeless person at that point at the corner.
What are the regular operating hours for this McDonald's location?
This McDonald's in McDonough, GA, is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Friday and Saturday.
What are the drive-thru hours for this McDonald's?
The drive-thru operates daily from 5:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.
Does this McDonald's location offer delivery services?
Yes, delivery is available. The McDonald's delivery service typically runs from 5:00 AM to 11:45 PM on most days, extending to 12:45 AM on Fridays and Saturdays.
Can I order food through a mobile app for this McDonald's?
Yes, you can order via the McDonald's App available on both the Apple App Store and Google Play Store, which supports mobile ordering and offers rewards.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have drive-thru service?
Yes, this McDonald's location has a drive-thru available for your convenience.
What are some nearby places to visit before or after dining at this McDonald's?
Nearby you can visit Walgreens for pharmacy needs, Emory at McDonough for medical services, or enjoy a meal at Waffle House which is known for breakfast and brunch.
Where can I find financial services near this McDonald's?
There are several financial service providers nearby including Western Union, Delta Community Credit Union, PNC Bank, and Edward Jones Financial Advisor: Carolyn W Fraser.
Are there automotive services near this McDonald's?
Yes, nearby automotive services include DEKRA Inspection Services for emissions and repairs, Precision Tune Auto Care for tires and repairs, and a Car Wash Station.
Does this McDonald's location offer free WiFi for customers?
Yes, free WiFi is available at this McDonald's location for customers.
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