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Numerous reviews highlighted rude and dismissive attitudes from staff, leading to a poor customer experience.
Order Accuracy
Many customers reported receiving incorrect orders or missing items, indicating a lack of attention to detail.
Speed of Service
Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant.
Food Quality
Several reviews mentioned cold or poorly prepared food, contributing to dissatisfaction.
Cleanliness
Multiple customers noted unsanitary conditions, including dirty floors and bathrooms.
RM
Roberto G Martinez
1 day ago
4.0
they’re good though they forgot my 10pc nugget but they gave me a fresh batch of 10pc so it’s all good
II
Isaiah
Nov 7, 2025
5.0
Even with a line around the building this location is typically on it and gets us our food fresh and fast
IS
Imani Sincere
Oct 26, 2025
1.0
I went to this McDonald’s around 1:20 AM (Oct 25,2025) with my two cousins two woman were on the clock today one was light skin petite and had two braids while the other was light skin, heavy set and wore glasses. They close at 2:00 AM, so we went through the drive-thru for a quick late-night meal. From the start, the attitude from the worker was completely uncalled for.
I politely told her we had three separate orders and even said “no thank you” when she asked about rewards. I was calm and respectful the entire time. She immediately said, “We can only take two orders,” but the tone she used was rude and dismissive not customer-friendly at all.
I tried to be understanding and said, “That’s fine, I’ll just circle back around for the third order.” Instead of just letting us do that, she went on mute, then came back with even more attitude saying we still couldn’t because she’d “know it’s us.” Like what? That made no sense, and it honestly felt like she just didn’t want to help.
There was zero reason for that kind of tone or behavior especially when the customer is being polite. I said “have a good night” and left, but the whole experience left a bad taste. If you don’t like dealing with people, maybe don’t work in customer service. The attitude alone deserves no stars. I will be reaching out to corporate. Thank you.
CC
Crystal C
Oct 25, 2025
1.0
They took for ever just to make a $5 meal n my chicken nuggets where very cold never coming back i ordered my food at 917pm n got my food at 945pm n I ordered inside the store mind u the store was soo empty with customers there was no excuse for the waiting I'm never coming back ever.
RN
Rashard Nelson
Oct 14, 2025
5.0
There are McDonalds on every street corner, but this is the only one that has the great vibes, energy, and spirit that Deandre gives whenever you pull into the drive thru. I work an overnight warehouse job and McDonalds is usually the only thing open around the time I get off. That unaccomplished feeling I have after those 6 hours of grueling work, is washed away every morning by his pippy attitude. I wish nothing but the best for that kind-spirited and lively young man!
What are the regular operating hours for this McDonald's location?
This McDonald's in McDonough, GA, is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Friday and Saturday.
What are the drive-thru hours for this McDonald's?
The drive-thru operates daily from 5:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.
Does this McDonald's location offer delivery services?
Yes, delivery is available. The McDonald's delivery service typically runs from 5:00 AM to 11:45 PM on most days, extending to 12:45 AM on Fridays and Saturdays.
Can I order food through a mobile app for this McDonald's?
Yes, you can order via the McDonald's App available on both the Apple App Store and Google Play Store, which supports mobile ordering and offers rewards.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have drive-thru service?
Yes, this McDonald's location has a drive-thru available for your convenience.
What are some nearby places to visit before or after dining at this McDonald's?
Nearby you can visit Walgreens for pharmacy needs, Emory at McDonough for medical services, or enjoy a meal at Waffle House which is known for breakfast and brunch.
Where can I find financial services near this McDonald's?
There are several financial service providers nearby including Western Union, Delta Community Credit Union, PNC Bank, and Edward Jones Financial Advisor: Carolyn W Fraser.
Are there automotive services near this McDonald's?
Yes, nearby automotive services include DEKRA Inspection Services for emissions and repairs, Precision Tune Auto Care for tires and repairs, and a Car Wash Station.
Does this McDonald's location offer free WiFi for customers?
Yes, free WiFi is available at this McDonald's location for customers.