McDonald's

3.0
1476 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
200 Jonesboro Road, McDonough, GA
30253, United States

Hours

Reviews

3.0
1,476 reviews
5 stars
402
4 stars
230
3 stars
275
2 stars
127
1 star
442

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and dismissive attitudes from staff, leading to a poor customer experience.

Order Accuracy

Many customers reported receiving incorrect orders or missing items, indicating a lack of attention to detail.

Speed of Service

Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant.

Food Quality

Several reviews mentioned cold or poorly prepared food, contributing to dissatisfaction.

Cleanliness

Multiple customers noted unsanitary conditions, including dirty floors and bathrooms.
  • RM
    Roberto G Martinez
    1 day ago
    4.0
    they’re good though they forgot my 10pc nugget but they gave me a fresh batch of 10pc so it’s all good
  • II
    Isaiah
    Nov 7, 2025
    5.0
    Even with a line around the building this location is typically on it and gets us our food fresh and fast
  • IS
    Imani Sincere
    Oct 26, 2025
    1.0
    I went to this McDonald’s around 1:20 AM (Oct 25,2025) with my two cousins two woman were on the clock today one was light skin petite and had two braids while the other was light skin, heavy set and wore glasses. They close at 2:00 AM, so we went through the drive-thru for a quick late-night meal. From the start, the attitude from the worker was completely uncalled for. I politely told her we had three separate orders and even said “no thank you” when she asked about rewards. I was calm and respectful the entire time. She immediately said, “We can only take two orders,” but the tone she used was rude and dismissive not customer-friendly at all. I tried to be understanding and said, “That’s fine, I’ll just circle back around for the third order.” Instead of just letting us do that, she went on mute, then came back with even more attitude saying we still couldn’t because she’d “know it’s us.” Like what? That made no sense, and it honestly felt like she just didn’t want to help. There was zero reason for that kind of tone or behavior especially when the customer is being polite. I said “have a good night” and left, but the whole experience left a bad taste. If you don’t like dealing with people, maybe don’t work in customer service. The attitude alone deserves no stars. I will be reaching out to corporate. Thank you.
  • CC
    Crystal C
    Oct 25, 2025
    1.0
    They took for ever just to make a $5 meal n my chicken nuggets where very cold never coming back i ordered my food at 917pm n got my food at 945pm n I ordered inside the store mind u the store was soo empty with customers there was no excuse for the waiting I'm never coming back ever.
  • RN
    Rashard Nelson
    Oct 14, 2025
    5.0
    There are McDonalds on every street corner, but this is the only one that has the great vibes, energy, and spirit that Deandre gives whenever you pull into the drive thru. I work an overnight warehouse job and McDonalds is usually the only thing open around the time I get off. That unaccomplished feeling I have after those 6 hours of grueling work, is washed away every morning by his pippy attitude. I wish nothing but the best for that kind-spirited and lively young man!

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in McDonough, GA, is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Friday and Saturday.

What are the drive-thru hours for this McDonald's?

The drive-thru operates daily from 5:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.