Feedback on customer service is mixed, with some employees praised for their friendliness and efficiency, while others are criticized for rudeness and unprofessional behavior.
Cleanliness
Many customers noted that the establishment is clean and well-maintained.
Food Quality
The food is generally well-received, with specific sandwiches and wraps highlighted as favorites, though there are occasional complaints about freshness and flavor.
Operational Issues
Several reviews mention problems with store hours, including being closed early or not answering the phone, leading to frustration among customers.
CT
Chris Taylor
2 days ago
1.0
This particular Jimmy John's always messes up my order. Every single time.
DJ
D J
Nov 20, 2025
5.0
First time visit. Cashier/Sales Associate guided me and help build my sandwich that was pretty gooood! No more Subway and Publix
LB
lakisha brooks
Nov 13, 2025
1.0
Customer service use to be good but the new staff is awful. I waited at the register for 6 minutes and the lady stared at me while making a sandwich and the other lady continued to slice meat but did not ask for my order, her shirt up and stomach showing while making sandwiches, it took 12 minutes to get my food. I was the only person in there. I asked for manager but was told manager is off. She could have e been making online orders but acknowledge your customers. Dress professional at all times and keep your shirt pulled down. Your hair really should be in a hair net. Will never come back to this location again 😒 😤
SO
Susan OSWALD
Sep 30, 2025
5.0
The kickin chicken wrap is made the best by Amy or Rachel! I love this location they are always friendly and clean.
EO
Edward Oswald
Sep 30, 2025
5.0
Very clean store and Amy always provides excellent service. Spicy easy coast Italian is the best