Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1508 Highway 20 in McDonough is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries, noting they are fresh and delicious, although some mentioned issues with soggy fries and inconsistent cooking.
Customer Service
While many reviews highlighted friendly and helpful staff, there were notable complaints about rude service and unprofessional behavior from some employees.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices, feeling that the cost did not match the value of the food received.
Cleanliness Issues
Multiple reviews pointed out cleanliness problems, with dirty tables and floors being a recurring theme.
Order Accuracy
There were complaints about incorrect orders and delays in service, indicating a need for better training and organization among staff.
KA
Kles a
Nov 10, 2025
1.0
Order from uber eats my bacon cheeseburger came with no patty
SB
Steven Brightwell
Nov 8, 2025
5.0
Hamburger was good, Fries 🍟 were really good
MW
Melisa Wilson
Oct 28, 2025
5.0
Great food
CC
Chichi
Oct 11, 2025
5.0
Juicy burger
NR
Nikole R
Oct 6, 2025
1.0
Soggy fries, no salt on fries, burgers are like mush. Poorly trained on how to cook the food. Manager could care less. We will never go back..
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in McDonough accept reservations?
No, Five Guys in McDonough does not accept reservations.
What are the operating hours for dining in at Five Guys in McDonough?
Five Guys in McDonough is open daily from 11:00 AM to 10:00 PM for dine-in service.
Does this Five Guys location offer delivery and what are the delivery hours?
Yes, Five Guys in McDonough offers delivery from 11:00 AM to 9:30 PM every day.
Can I place an order online or via an app for Five Guys in McDonough?
Yes, you can order online through their delivery website or by downloading the Five Guys app available on iOS and Android.
What payment methods are accepted at Five Guys in McDonough?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Five Guys in McDonough offer any gluten-free options?
Yes, several sandwiches are available without buns, such as burgers and the veggie sandwich, via wraps or bowls; however, buns and some condiments contain gluten. Cross-contamination risk exists.
Is the Five Guys veggie sandwich a traditional veggie patty burger?
No, the veggie sandwich is a customizable mix of veggies like peppers, onions, and mushrooms, not a veggie burger patty.
Are there nearby restaurants or shops customers might visit before or after dining at Five Guys in McDonough?
Nearby, customers can visit Nana’s Chicken-N-Waffles for breakfast or brunch, Miller’s Ale House for pub and steakhouse dining, and Decadent A Coffee and Dessert Bar for coffee and sweets.
How can the proximity of Jersey Mike’s Subs and Five Guys benefit customers in McDonough?
Having both Jersey Mike’s Subs and Five Guys nearby offers customers convenient options for sandwiches and burgers in the same shopping area, catering to diverse tastes.
Are there any retail stores close to Five Guys in McDonough where customers can shop after a meal?
Yes, customers can visit Sears Home Appliance Showroom, Mattress Firm, and Rooms To Go for home goods shopping near Five Guys.