Five Guys

4.2
1329 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1508 Highway 20 in McDonough is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1508 Highway 20, McDonough, GA
30253, United States

Hours

Reviews

4.2
1,329 reviews
5 stars
772
4 stars
274
3 stars
130
2 stars
54
1 star
99

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting they are fresh and delicious, although some mentioned issues with soggy fries and inconsistent cooking.

Customer Service

While many reviews highlighted friendly and helpful staff, there were notable complaints about rude service and unprofessional behavior from some employees.

Pricing Concerns

Several customers expressed dissatisfaction with the high prices, feeling that the cost did not match the value of the food received.

Cleanliness Issues

Multiple reviews pointed out cleanliness problems, with dirty tables and floors being a recurring theme.

Order Accuracy

There were complaints about incorrect orders and delays in service, indicating a need for better training and organization among staff.
  • KA
    Kles a
    Nov 10, 2025
    1.0
    Order from uber eats my bacon cheeseburger came with no patty
  • SB
    Steven Brightwell
    Nov 8, 2025
    5.0
    Hamburger was good, Fries 🍟 were really good
  • MW
    Melisa Wilson
    Oct 28, 2025
    5.0
    Great food
  • CC
    Chichi
    Oct 11, 2025
    5.0
    Juicy burger
  • NR
    Nikole R
    Oct 6, 2025
    1.0
    Soggy fries, no salt on fries, burgers are like mush. Poorly trained on how to cook the food. Manager could care less. We will never go back..

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.