Dunkin'

3.6
808 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve McDonough, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1470 Jonesboro Rd, McDonough, GA
30253, United States

Hours

Reviews

3.6
808 reviews
5 stars
380
4 stars
138
3 stars
66
2 stars
53
1 star
171

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, leading to frustration and dissatisfaction.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including wrong items and missing components, contributing to a negative experience.

Food Quality

Several customers mentioned stale or poorly prepared food items, such as old donuts and undercooked sandwiches, impacting their overall satisfaction.

Staff Attitude

Feedback indicated a lack of professionalism and care among staff, with some customers feeling unwelcome or ignored during their visits.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and good service, indicating that there are positive interactions at times.
  • MM
    MunchyD340
    1 day ago
    1.0
    Seems like equipment for frozen coffee is usually not working, if it is, then then charge extra for to have drink look like is should come as.
  • CJ
    Charnelle Jennings
    Nov 29, 2025
    5.0
    I have a great experience at Dunkin. One the employees Rayshard that works there is very outgoing and very nice person to all of the customers that come in. Also Rayshard always gets drink correctly thank you for all the hard work keep it up.
  • DW
    Dr. M. Watkins
    Nov 23, 2025
    1.0
    I don’t mind waiting for quality service; however, over the past three weeks the lines and overall service have been consistently slow. Today, after waiting 30 minutes in line for a mobile order, I reached the window to confirm my order. The barista repeated the wrong order back to me and then closed the window mid-conversation. This experience was both extremely slow and unexpectedly rude, making it the worst service I’ve received at this location.
  • ZG
    zk gaming
    Nov 2, 2025
    5.0
    I’m writing this late because I had a busy day today but Kayla was so sweet I came in at 6:45 i had a mobile order and my donuts that I ordered was not available at the time but she took her time and gave me the best customer service available would come again
  • CE
    Caitlin Ewing
    Nov 2, 2025
    5.0
    kayla and ashley were so sweet. i came about 20 minutes before close and they were so hospitable and made suggestions and conversation with me and even made me laugh. we need more workers like them!!

Frequently Asked Questions About Dunkin'

What are the regular opening hours for this Dunkin' location in McDonough, GA?

This Dunkin' location is open every day from 5:00 AM to 9:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.