Dunkin'

3.6
804 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve McDonough, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1470 Jonesboro Rd, McDonough, GA
30253, United States

Hours

Reviews

3.6
804 reviews
5 stars
377
4 stars
138
3 stars
66
2 stars
53
1 star
170

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with staff being rude, unhelpful, and lacking basic customer service skills.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including wrong items and missing components.

Speed of Service

Customers frequently complained about slow service, both in the drive-thru and inside the store, leading to long wait times.

Food Quality

Several reviews mentioned stale or poorly prepared food items, including donuts and breakfast sandwiches.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good coffee, indicating that experiences can vary.
  • DW
    Dr. M. Watkins
    1 day ago
    1.0
    I don’t mind waiting for quality service; however, over the past three weeks the lines and overall service have been consistently slow. Today, after waiting 30 minutes in line for a mobile order, I reached the window to confirm my order. The barista repeated the wrong order back to me and then closed the window mid-conversation. This experience was both extremely slow and unexpectedly rude, making it the worst service I’ve received at this location.
  • ZG
    zk gaming
    Nov 2, 2025
    5.0
    I’m writing this late because I had a busy day today but Kayla was so sweet I came in at 6:45 i had a mobile order and my donuts that I ordered was not available at the time but she took her time and gave me the best customer service available would come again
  • CE
    Caitlin Ewing
    Nov 2, 2025
    5.0
    kayla and ashley were so sweet. i came about 20 minutes before close and they were so hospitable and made suggestions and conversation with me and even made me laugh. we need more workers like them!!
  • CS
    C Slay
    Oct 31, 2025
    5.0
    Thank you ladies!!!! Coffee and snacks were fresh and tasty! It’s not about speed it’s the perfection and smiles at the window. Thanks for all that you do and making the start of my day better.
  • LB
    Lizcha Bennett
    Oct 25, 2025
    1.0
    They gave me a old doughnut. It taste old so you know it’s really old.

Frequently Asked Questions About Dunkin'

What are the regular opening hours for this Dunkin' location in McDonough, GA?

This Dunkin' location is open every day from 5:00 AM to 9:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.