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Dunkin'

3.5
(473 reviews)

Business Details

1407 Hwy 20 W, McDonough, GA
30253, United States
(770) 957-5729
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve McDonough, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1407 Hwy 20 W, McDonough, GA
30253, United States

Hours

Reviews

3.5
473 reviews
5 stars
214
4 stars
66
3 stars
50
2 stars
32
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some staff being friendly and helpful while others display rudeness and lack of attention.

Order Accuracy

Numerous reviews mention issues with incorrect orders, including wrong items and missing components.

Speed of Service

Many customers reported long wait times in both the drive-thru and inside the store, leading to frustration.

Cleanliness and Quality

Concerns were raised about cleanliness, particularly regarding food safety and the quality of drinks and food items.

Staff Training

Several reviews suggest a need for better training and management oversight to improve service consistency and efficiency.
  • PJ
    Patti Jo
    1 day ago
    2.0
    Always sticking that big pay piece out of the window wanting a tip. People can be really friendly but second time no french vanilla in my coffee, always reminded that I will be asked if I want to tip on the pay piece and the old fashioned donuts always taste old and crunchy which I find the manager is at fault for. Seems it is slowly going down hill. Which is sad it has always been one of my favorite dunkins.
  • MS
    M S
    Feb 15, 2026
    1.0
    On Sunday, 2/15 around 12:00 p.m., my order was incorrect, and the customer service was extremely disappointing. No one apologized for the mistake. The male employee even stared at me in a very hostile and intimidating way.
  • AN
    Ama Noel
    Nov 28, 2025
    3.0
    Place my order before everyone but was the last to collect.
  • JJ
    Jozi
    Nov 27, 2025
    5.0
    I love this location. The employees are knowledgeable, friendly, and professional. I like the fact that they remember their customers and their customers' usual orders. The employees at this location should retrain some of the employees at the hwy 55 S location in Mcdonough.
  • KK
    Karleen
    Nov 4, 2025
    5.0
    I love this location. I use the mobile app for my orders and my coffee is always on point.

Frequently Asked Questions About Dunkin'

What are the hours of operation for Dunkin' in McDonough, GA?

Dunkin' in McDonough, GA is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

This Dunkin' location offers delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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