Dunkin'

Reviews

• OW

  Onviana Whitelow

  Feb 23, 2026
  1.0
  I usually enjoy ordering The Snacking Bacon and Chai Latte from Dunkin' in my area, and I have always had positive experiences. However, my recent visit was quite disappointing. Initially, I overlooked the way my order was taken by the unenthused girl. No, proper greeting at all. There was a bit of a wait, which I can understand. However, when the young associate took my payment and walked away, I found that unprofessional. When I received my bag, it was noticeably light, prompting me to check inside. To my surprise, it contained only a partial order of the Snacking Bacon, which was cold, and my Chai Latte was warm rather than hot. I am puzzled by how I could receive cold food and lukewarm coffee with no apparent rush or busyness in the establishment. Additionally, I sensed an attitude from the staff, which I found disheartening, as I value friendly service and a warm smile to start my mornings. Lastly, my son was disappointed to learn that the Bacon, Egg, and Cheese Croissant, which is one of our favorites, has been discontinued. I hope you will address these concerns to improve the experience for future customers. Thank you for your attention.
• DD

  Danielle Dixon

  Feb 9, 2026
  4.0
  Sometimes the drive-tnru is a long wait and with no mobile pick-up line that can be an inconvenience . They do give accurate orders and friendly staff from my experience. The donuts and food are fresh. Going inside is usually faster service than the drive-thru
• SH

  Susan Hyde

  Feb 2, 2026
  5.0
  The young man was very polite and the two donuts I got were yummy
• LA

  Lynsey Anderson

  Feb 2, 2026
  1.0
  We went through the drive thru at 5:45 this afternoon. I understand that many of the donuts are gone by this time. We asked about a few different ones and the male employee huffed and acted like we were absolutely interrupting his time after each donut we asked about. After the third donut we asked about and third huff, we just deciding to leave since it was so much of an inconvenience to him. We went to Krispy Kreme instead when we got to that side of town.
• JW

  judy wilkins-Craft

  Jan 7, 2026
  1.0
  All i got was a med hot coffee it sat on the counter while they took food order made the food and a cold coffee for the person behind me while the whole time my coffee sat on the counter by the time i recieved my hot coffee it was no longer hot so i can say this lovation will mever het my service again

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