Domino's Pizza

2.8
210 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in McDonough? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 111 Willow Lane .

Location

Domino's Pizza
111 Willow Lane, McDonough, GA
30253, United States

Hours

Reviews

2.8
210 reviews
5 stars
77
4 stars
13
3 stars
6
2 stars
14
1 star
100

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported receiving incorrect orders or missing items, leading to frustration and dissatisfaction.

Delivery Issues

Numerous reviews highlighted long wait times for delivery, with some orders taking over two hours and arriving cold.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.

Food Quality

Food quality was inconsistent, with some customers enjoying their meals while others received cold or poorly prepared items.

Management Concerns

Several reviews mentioned issues with management, including unprofessional behavior and lack of accountability for mistakes.
  • BB
    badcan07
    1 day ago
    1.0
    Called to check on my order because it was taking a long time. I spoke to the manager DeeDee and was told if I was dissatisfied with my order to call back. When I called back DeeDee was no longer there. However the let me speak with a shift supervisor. When the shift supervisor got on the phone he asked for my name which I provided. When I asked who I was speaking with, he said he was not allowed to give out his name. I guess their policy changed within 40 minutes fromme speaking to previous manager. I informed the next person I spoke with our food was left at the front door. No one rung the bell as asked in the instructions on our online order. They then said the driver said he gave the pizza to my husband and he said the order was ok. That NEVER happened. Then I was told to call the manager back at 10 p.m. So, I have to wait hours to call them back again about my order. Terrible customer service! This location has lost my business.
  • SS
    Sin
    6 days ago
    1.0
    Not good
  • MS
    Matt Simmers
    Oct 5, 2025
    1.0
    Received wrong order. After an hour waiting on delivery, called store and they said driver was 1 min out ...totally different from tracker, driver showed up 16 min later and the incorrect order we received was VERY COLD. Called the store and they would not let me talk to a manager/ supply name or provide contact information for the dealer principle. Called back and put on "ignore" Poor way to run an organization!!! This is a poorly managed and run store. Buyer beware
  • GW
    Giovanni Williams
    Sep 13, 2025
    1.0
    why me? why does this keep happening? if I pay my money, I should be able to eat the food that I ordered. they don't answer the phone at night. I'm so angry with so many experiences with this store.
  • TK
    Tonia King
    Sep 12, 2025
    1.0
    Service was terrible. I placed an online order with an estimated wait time of 8–15 minutes, but when I arrived 30 minutes later, I was told it would be another 30 minutes. On top of that, they don’t even cut the pizza slices. This has happened before—my previous order wasn’t cut either. The manager was rude and dismissive, and overall, the customer service is consistently awful.

Frequently Asked Questions About Domino's Pizza

What are the delivery hours for Domino's Pizza at 111 Willow Lane, McDonough?

Delivery is available Monday to Thursday and Sunday from 10:00 AM to midnight, and on Friday and Saturday from 10:00 AM to 1:00 AM.

Can I order carryout from Domino's Pizza in McDonough?

Yes, carryout is available with hours matching the delivery schedule: 10:00 AM to midnight on weekdays and Sunday, and 10:00 AM to 1:00 AM on Fridays and Saturdays.