Domino's Pizza

2.7
217 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in McDonough? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 111 Willow Lane .

Location

Domino's Pizza
111 Willow Lane, McDonough, GA
30253, United States

Hours

Reviews

2.7
217 reviews
5 stars
77
4 stars
14
3 stars
7
2 stars
14
1 star
105

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported long wait times for delivery, with some orders taking over two hours and arriving cold.

Customer Service

Many reviews highlighted poor customer service, including rude staff, unresponsive management, and difficulty reaching the store by phone.

Order Accuracy

Several customers experienced issues with incorrect orders, missing items, or food not prepared as requested.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared food.
  • RJ
    Roosevelt Brooks jr
    2 days ago
    1.0
    This is 2nd time they say my order been delivered and had not been delivered at and time they said it was supposed to be delivered was not accurate and they cannot find the driver the food was cold don’t need worry what be ordering from them no more very poor service
  • MP
    Memama Phillips
    Dec 19, 2025
    1.0
    If I can do Zero Stars that would have been my response to customer service. Order pizza and waited for 2 hours. Call the store and was told the driver had delivered my pizza and it was probably at the door. Ring camera at my door and no delivery was made here. Asked for my refund at this point. Was told I would receive an email regarding my refund. 15 minutes later the driver with the pizza showed up. I asked him about reporting he had delivered the pizza. He said he knew nothing about that conversation. Well we refused the pizzas that had been riding around in a car for over an hour.
  • DA
    daniel alves
    Dec 14, 2025
    1.0
    Maaannnn I’m sooo mad with this location. I don’t even post reviews usually if I’m not satisfied I just stop shopping/supporting. But have to say something because they didn’t even care.. so I placed my online order for delivery at 7:03p it said a max of 30min to be delivered. The tracker app has my food being done time stamped at 7:14.. I loose track of time but realized my food hadn’t been delivered yet.. so I called the store at 8:03 because it’s now been an hour since I ordered and 45min since my food said it was completed. After waiting 10+mins for them to pick up the guy tells me that his delivery drivers were out at the moment and there nothing he can do about it because he can’t make his drivers drive faster. Then told my food had been sitting under the warmer so it would still be hot.. When I asked would I be credited for the inconvenience he said he would throw in a 2 litter this time but because it was the weekend it’s expected for my order to be delayed a whole hour.. I wasn’t interested in an another 2 litter since I already had one on my order to begin with… after I got off the phone with him “magically” my tracker show the food leaving the store 3min later.. I didn’t receive my food til 8:30p. Do not order from this location!!!! And of course the food looked like it was sitting under a warmer for an hour Smdh!
  • PD
    Pixie Dust
    Nov 30, 2025
    1.0
    I placed my order at 5:31. Driver supposedly left the store at 5:51 and delivery address is 6 minutes away. Driver got here at 6:13 and all 5 of my pizzas were cold. Had to reheat slices in the microwave. So that lets me know my order was sitting in the store. Terrible. I will not be ordering from them again!!!
  • BB
    badcan07
    Nov 23, 2025
    1.0
    Called to check on my order because it was taking a long time. I spoke to the manager DeeDee and was told if I was dissatisfied with my order to call back. When I called back DeeDee was no longer there. However the let me speak with a shift supervisor. When the shift supervisor got on the phone he asked for my name which I provided. When I asked who I was speaking with, he said he was not allowed to give out his name. I guess their policy changed within 40 minutes fromme speaking to previous manager. I informed the next person I spoke with our food was left at the front door. No one rung the bell as asked in the instructions on our online order. They then said the driver said he gave the pizza to my husband and he said the order was ok. That NEVER happened. Then I was told to call the manager back at 10 p.m. So, I have to wait hours to call them back again about my order. Terrible customer service! This location has lost my business.

Frequently Asked Questions About Domino's Pizza

What are the delivery hours for Domino's Pizza at 111 Willow Lane, McDonough?

Delivery is available Monday to Thursday and Sunday from 10:00 AM to midnight, and on Friday and Saturday from 10:00 AM to 1:00 AM.

Can I order carryout from Domino's Pizza in McDonough?

Yes, carryout is available with hours matching the delivery schedule: 10:00 AM to midnight on weekdays and Sunday, and 10:00 AM to 1:00 AM on Fridays and Saturdays.