Chipotle Jodeco Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling dismissed or treated poorly during their visits.
Portion Sizes
Many customers complained about small portion sizes, often feeling that they did not receive adequate food for the price paid.
Food Quality
Several reviews mentioned issues with food quality, including bland flavors, undercooked items, and incorrect orders.
Management Issues
Frequent mentions of poor management practices, including staff behavior and lack of training, contributed to negative customer experiences.
Cleanliness
Customers reported unsanitary conditions in the restaurant, including dirty areas and unkempt food preparation spaces.
VJ
Vic J
5 days ago
2.0
I have tried several times. I took a months long break and came back to try again. The food is nasty. It’s not made with care. Always missing items from online orders. Portions are incorrect. Place needs an overhaul.
CM
Cindi McCall
Nov 15, 2025
1.0
Had a very bad experience there tonight . Never been treated like that before. I felt so sorry for a family that came in after me and they locked the door behind them at 6:45 pm they hurried out the door. Not ok. We get it. None of us was welcome. You made that very clear and clear we know why.
LM
Linda Mains
Nov 1, 2025
1.0
Ordered 3 burritos, through the Chipotle website. Received the wrong order - not even close. Called the driver immediately, who came back and picked up the food, but said I need to call the restaurant to get it sorted out. After getting bounced around for a half hour, I finally got in touch with someone (clearly an off-shore call center) who very reluctantly provided a refund, only when I said ‘forget it, I’ll call my credit card company and dispute the charge.” From her attitude, you would think I was the one who had messed up the order.
I understand that mistakes happen, but when they do, the result should be an apology and a quick fix. Chipoltle provided neither. Shame on them.
YR
Yani Rodríguez
Oct 27, 2025
1.0
The server that attended us was racist. Our family was served very little but then came a different race family (of their race) and they got served almost double of what we got served. Not only that, but the rice was undercooked and the steak tasted like cardboard. Even after all that we had to wait almost 20 minutes because the cashier added 2 extra bowls that we didn’t order or have. They really need to change.
DG
Daniel Gunn
Oct 26, 2025
1.0
This place is awful and I will never spend another dime here. Ordered for delivery and they delivered the wrong order via door dash. Gave the food back to the dasher, but trying to get my money back from Chipotle was a nightmare. You can’t contact them directly - if you try they tell you to contact the delivery company. If you call door dash they tell you to call Chipotle. Chipotle doesn’t let you speak with a human until you find the magic phone number and then the person on the phone acts like an utter idiot and rude to boot.
tldr, Chipotle is incompetent but it’s the customers fault.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Jodeco Road serve?
Chipotle Mexican Grill offers customizable burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients and real food without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill on Jodeco Road?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in McDonough?
It is located at 1020 Chen Parkway, Henry, McDonough, GA, 30253.
How can I order from Chipotle Mexican Grill online?
You can order online through Chipotle's official website at https://order.chipotle.com or use their app available on the Apple App Store.
How do Chipotle's Food with Integrity principles shape their menu offerings?
Chipotle prioritizes sourcing ingredients from humane and sustainable farms, using only 53 real ingredients prepared with classic culinary techniques to create wholesome and responsibly sourced meals.
How can I contact Chipotle Mexican Grill at this location?
You can reach them by phone at +1 470-928-0051 or via email at GA.4786.JodecoRoad@chipotle.com.
Can I earn rewards when dining at Chipotle Mexican Grill on Jodeco Road?
Yes, by signing up for Chipotle Rewards, customers can get exclusive offers and earn free food.
What popular fast food restaurants are near Chipotle Mexican Grill on Jodeco Road?
Nearby fast food options include Chick-fil-A and Five Guys, providing customers alternative dining choices within close proximity.
Are there any grocery stores close to Chipotle Mexican Grill that customers might visit before or after dining?
Sprouts Farmers Market is nearby, where customers can shop for organic groceries and fresh produce, making it convenient to combine grocery shopping with dining at Chipotle.
What nearby places can help with transportation or vehicle needs near Chipotle Mexican Grill on Jodeco Road?
Nearby automotive services include Valvoline Instant Oil Change, U-Haul Neighborhood Dealer, and Chevron Station McDonough, which are convenient for vehicle maintenance and fuel while visiting Chipotle.