Chipotle Mexican Grill

2.2
195 reviews
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About

Mexican Restaurant
Chipotle Jodeco Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1020 Chen Pkwy, McDonough, GA
30253, United States

Hours

Reviews

2.2
195 reviews
5 stars
46
4 stars
5
3 stars
7
2 stars
24
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff displaying rudeness, lack of professionalism, and negative attitudes towards customers.

Portion Sizes

Many customers complained about stingy portion sizes, often receiving significantly less food than expected for the price paid.

Food Quality

Several reviews noted issues with food quality, including undercooked items, bland flavors, and even instances of food safety concerns.

Management Issues

Feedback indicated a lack of effective management, with reports of unprofessional behavior from managers and a negative work environment affecting staff morale.

Cleanliness

Customers reported unsanitary conditions in the restaurant, particularly in food preparation areas and the drink station.
  • DW
    Donald Wheeler
    3 days ago
    1.0
    Manager was rude about our parking our truck and trailer. When their was plenty of parking came to our table to tell us then went to tell all the employees to not let no one park like that and talk about us thinking we can't hear it very unprofessional as a small business owner and someone who did alot of work in the shopping center it was approached all wrong ...
  • FL
    first last
    5 days ago
    2.0
    PRICES AT THIS LICATION ARE OBSCENE!!! For a burrito with rice, chicken, cheese, and lettuce only, the total was $14.58. They also didn't have any regular bags of chips available but they had the small baby size; however, they refused to sell those to me because they're for "kids only." Will never return to this location
  • NM
    nadia mccoy
    Jan 5, 2026
    1.0
    This is one of the worst chipotle restaurants I’ve been to and I absolutely love chipotle the cashier had a horrible attitude the food was terrible not like it was when they first opened and it seemed as if you ask for extra even though you are paying for it they don’t want to give it to you no utensils were available we had to ask for it but didn’t want to bother the workers anymore cause of their attitude. The cashier seems to hate her job and it shows
  • JM
    J Myrt
    Jan 3, 2026
    1.0
    The meat is usually overcooked compared to other chipotle’s. The morale of the workers is poor, manager lacks professionalism and service etiquette. The fountain water has been broken for months without being addressed. This location definitely does not meet the average standard of a chipotle. I would recommend driving up one more exit to go to the next chipotle.
  • BB
    baonhi
    Dec 31, 2025
    1.0
    Don’t waste your money and come here. They are stingy with the amount of portion they give you. You pay 15-16$ for a bowl just to get 1-4 pieces of cube steak and barely any rice. Rice was undercooked and meat was barely given. Smh

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Jodeco Road serve?

Chipotle Mexican Grill offers customizable burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients and real food without artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill on Jodeco Road?

Chipotle is open daily from 10:45 AM to 11:00 PM.