Chipotle Mexican Grill

2.2
179 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Jodeco Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1020 Chen Pkwy, McDonough, GA
30253, United States

Hours

Reviews

2.2
179 reviews
5 stars
43
4 stars
5
3 stars
7
2 stars
21
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling dismissed or treated poorly during their visits.

Portion Sizes

Many customers complained about small portion sizes, often feeling that they did not receive adequate food for the price paid.

Food Quality

Several reviews mentioned issues with food quality, including bland flavors, undercooked items, and incorrect orders.

Management Issues

Frequent mentions of poor management practices, including staff behavior and lack of training, contributed to negative customer experiences.

Cleanliness

Customers reported unsanitary conditions in the restaurant, including dirty areas and unkempt food preparation spaces.
  • VJ
    Vic J
    5 days ago
    2.0
    I have tried several times. I took a months long break and came back to try again. The food is nasty. It’s not made with care. Always missing items from online orders. Portions are incorrect. Place needs an overhaul.
  • CM
    Cindi McCall
    Nov 15, 2025
    1.0
    Had a very bad experience there tonight . Never been treated like that before. I felt so sorry for a family that came in after me and they locked the door behind them at 6:45 pm they hurried out the door. Not ok. We get it. None of us was welcome. You made that very clear and clear we know why.
  • LM
    Linda Mains
    Nov 1, 2025
    1.0
    Ordered 3 burritos, through the Chipotle website. Received the wrong order - not even close. Called the driver immediately, who came back and picked up the food, but said I need to call the restaurant to get it sorted out. After getting bounced around for a half hour, I finally got in touch with someone (clearly an off-shore call center) who very reluctantly provided a refund, only when I said ‘forget it, I’ll call my credit card company and dispute the charge.” From her attitude, you would think I was the one who had messed up the order. I understand that mistakes happen, but when they do, the result should be an apology and a quick fix. Chipoltle provided neither. Shame on them.
  • YR
    Yani Rodríguez
    Oct 27, 2025
    1.0
    The server that attended us was racist. Our family was served very little but then came a different race family (of their race) and they got served almost double of what we got served. Not only that, but the rice was undercooked and the steak tasted like cardboard. Even after all that we had to wait almost 20 minutes because the cashier added 2 extra bowls that we didn’t order or have. They really need to change.
  • DG
    Daniel Gunn
    Oct 26, 2025
    1.0
    This place is awful and I will never spend another dime here. Ordered for delivery and they delivered the wrong order via door dash. Gave the food back to the dasher, but trying to get my money back from Chipotle was a nightmare. You can’t contact them directly - if you try they tell you to contact the delivery company. If you call door dash they tell you to call Chipotle. Chipotle doesn’t let you speak with a human until you find the magic phone number and then the person on the phone acts like an utter idiot and rude to boot. tldr, Chipotle is incompetent but it’s the customers fault.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Jodeco Road serve?

Chipotle Mexican Grill offers customizable burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients and real food without artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill on Jodeco Road?

Chipotle is open daily from 10:45 AM to 11:00 PM.