As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Many customers reported issues with food being cold, greasy, or poorly prepared, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Staff Attitude
While some customers praised friendly staff, many others experienced unhelpful or dismissive attitudes from employees.
Operational Problems
Frequent complaints about the drive-thru system malfunctioning and the restaurant being unable to fulfill orders due to staffing or equipment issues.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions and a need for better cleanliness in the restaurant.
QK
Quiana Kam
Feb 15, 2026
1.0
My Philly bites 🤢they asked us to wait to refire and one still came out cold the others were luck warm. It wasn't the experience I was looking for
DW
Drop White
Feb 14, 2026
1.0
The night manager has an attitude and the food sucks
JM
James Manning
Feb 5, 2026
5.0
People were nice and friendly. Food was as good as you can expect from a fast food joint. Upper management needs to spend a few dollars on curb appeal.
KU
Karina Uribe
Feb 3, 2026
1.0
Why is there system always down ??? They lazy & don’t want to work 🤣🤣
TB
Terrance Bruce
Jan 19, 2026
1.0
They cooked the fries in old grease and didnt want to take back the undercooked burgers.. and didn't provide any straws or utensils nor condiments
This information is certified by Checkers and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: