Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customer service experiences vary widely, with some praising friendly staff while others report rude or inattentive service.
Food Freshness
Many customers noted issues with food freshness, including receiving cold or old items, while others enjoyed hot and fresh meals.
Order Accuracy
Numerous reviews highlighted problems with incorrect orders, missing items, and inconsistent food preparation.
Wait Times
Customers frequently complained about long wait times, especially during peak hours, with some reporting waits of over 30 minutes.
Atmosphere
The restaurant atmosphere received mixed reviews, with some appreciating the cleanliness and ambiance, while others noted poor service during less busy times.
DB
Dennis Brown
Nov 7, 2025
4.0
The food was hot and everything was as order. Friendly customer service and polite!
SC
Sharon Coleman
Nov 6, 2025
5.0
Nice atmosphere, service and food. Workers all seemed to appreciate their customers.
NR
Nedra Robinson
Oct 18, 2025
1.0
Did not get my order corre t after having me pull up for 10 minutes. Then when I called I was put on hold for 10 minutes. No apologies. No resolution. Just rude
AA
Anthony Arnold
Oct 9, 2025
5.0
Very friendly and quiet dinning room. Food was hot and fresh
CS
Courtney Saunders
Sep 13, 2025
1.0
When we arrived there was no one in line and no one in the restaurant. The guy at that register was new and I can understand that so I was patient. However, there were 4 employees and it took us 30+ minutes to get our order which consisted of a biscuit and 2 chicken tender meals. Later that night I got food poisoning from the cole slaw. The only thing I ate different from my family members was the slaw, so I know it was that. We definitely will not be returning to this location.