Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customer service experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or food not being prepared as requested.
Food Freshness
There were frequent complaints about food being cold, old, or not freshly prepared, particularly during busy hours.
Wait Times
Customers consistently noted long wait times, both in the drive-thru and inside the restaurant, often leading to frustration.
Overall Experience
While some customers enjoyed the food and service, many expressed dissatisfaction with the overall experience, citing poor management and inconsistent quality.
YJ
Yvette Jackson
2 days ago
1.0
My cousin and I went there the other day and the girl in the first window took out order about about time we got to the second window all hell broke out first she said she was the manager and she wasn't so we asked for the number to corporate office she said hold on she left the window and dialed her manager that was not there she was so so rude to us the price in the back window where you order said 5.99 she said we can not get our fish sandwich 4 5.99 she said that's the price on the back board, is wrong so we want the price that is posted she argued with us I spoke with her manager and the manager said would you please give them that price and honor that it was a heck of a experience thank you
RS
Robert Scott
Feb 4, 2026
5.0
I order a breakfast combo meal coffee is COLD at 6:44 am later that evening I returned to complain to the manager I couldn’t get anyone on the phone as well he listened and apologized. He Asked to return in the morning I did within the staff the next day. The morning manager Was a wear of my return also apologized and made the whole experience right , so if you say something good may happen
TF
Tommy Favors
Dec 7, 2025
1.0
One of the workers at the window has an attitude . Rung me up for the wrong thing and charged me for the drink . Will for sure not be coming back to this location.
DB
Dennis Brown
Nov 7, 2025
4.0
The food was hot and everything was as order. Friendly customer service and polite!
SC
Sharon Coleman
Nov 6, 2025
5.0
Nice atmosphere, service and food. Workers all seemed to appreciate their customers.