Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback on customer service is mixed; while some staff are praised for being friendly and courteous, many reviews highlight rude behavior and poor service.
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and overall order accuracy being a consistent problem.
Food Quality
Food quality varies, with some customers receiving hot and fresh meals, while others complain about cold, poorly prepared food.
Speed of Service
Service speed is inconsistent; some customers experienced long wait times, especially during peak hours, while others noted quick service.
Cleanliness
The cleanliness of the location is often criticized, with reports of messy tables and unsanitary conditions.
JJ
James
2 days ago
1.0
They never give you dipping sauces. No matter how many times you order how many sauces you order. They just charge you and never give it to you. Don’t order here
BA
billy adams
Feb 17, 2026
5.0
The ladies in the morning are the most courteous, sweet, and accurate McDonald’s workers I’ve ever encountered. I’ve been coming here every morning for about a month and it’s the same thing every morning. Always in a good mood always a big smile and always the best service.
MS
Marvin Smith
Feb 8, 2026
3.0
The ap didn't work correctly and it took some time to get food ordered. When I got my food the burger was hot but the fries were cold.
NS
Nasia Sherika
Feb 7, 2026
1.0
Ordered through the app and my items were missing from my order! I called up there and were told there’s nothing they can do about it.
DB
D Baylor
Jan 19, 2026
5.0
Not a bad experience. My food was good and was hot. Place was clean and quiet when I stopped by. Staff I encountered was friendly.