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Brand Certified

Arby's

4.0
(1343 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3864 Washington Rd, Martinez, GA
30907, United States

Hours

Reviews

4.0
1,343 reviews
5 stars
621
4 stars
376
3 stars
167
2 stars
75
1 star
104

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold, poorly prepared, or lacking ingredients.

Service Issues

There were multiple complaints about rude staff and incorrect orders, leading to frustration among customers.

Positive Experiences

Some customers praised specific employees for their exceptional service and kindness, highlighting positive interactions.

Cleanliness and Atmosphere

The restaurant was noted for being clean and well-staffed, contributing to a pleasant dining environment.
  • MV
    Maria Vaill
    Feb 11, 2026
    1.0
    The absolute worst food i ever got from Arby’s in my entire life! The food was not edible. Unfortunately we were not in a place to return it. One sandwich was ordered triple meat had less than 4.5 oz meat! All the sandwich bread was soggy like they’d been dipped in water 🤢. All the sandwiches were much hotter than usual and the meat was hard and dried up -clearly microwaved to death! awful -just awful! The service was bad attitude too! The lady was trying to run drive thru and counter by herself and clearly was unhappy about it! Store management needs to pay better attention to customer service and food quality! Wasted over $45 !!
  • BJ
    Brittany Jones
    Dec 13, 2025
    1.0
    Made our order incorrectly and then instead of taking my word for it made me load back up and bring all of the food back to her to show her and prove it.
  • RP
    Robert Parker
    Nov 11, 2025
    4.0
    The steak bites are very good. Service was great. Hot and fresh food.
  • DC
    Doris cornelious
    Nov 11, 2025
    1.0
    I went to this Arby’s restaurant on tonight at 11:00 Pm. Absolutely positively nasty. Nothing that we asked for. My boyfriend ask for a deep fried Turkey club nothing was on it that was supposed to be on it . I order a Greek sandwich combo. I asked for extra Tzatziki sauce like I asked . Both curly fries was hard and cold. I don’t recommend anyone to go to this restaurant late night. I completely lost my money for nothing
  • BJ
    Babydoll James
    Nov 5, 2025
    1.0
    There is a Caucasian female in there with tattoos that is very rude I took my food back to let her know that it was cold and that the steak bowl had meat in it that was so hard that I couldn't even chew it. Soon as she looked in my face and I was trying to explain to her about my food She rolled her eyes at me and proceeded to walk away from the window Another African American employee that was standing close to her saw her do it and rushed over to the window to help me I felt so insulted because I wasn't trying to cause any problems I just wanted my food corrected.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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