Papa Johns Pizza

Reviews

• MS

  Madeline Scott

  Apr 9, 2026
  1.0
  Extremely disappointed. We’ve ordered from here regularly, but our most recent pizza arrived with a slice missing. The driver didn’t knock, and the food appeared tampered with. When we tried to resolve this, the staff left us on hold for 15+ minutes, forcing us to call twice to get any help. Food safety and customer service both failed today. You just lost a loyal customer.
• JW

  Jessica Wealot

  Apr 8, 2026
  1.0
  Ordered my food two hours in advance to be delivered for 8:30 because I'm at work and have a certain lunch time. Called after it was already past 830 and was told it was just being put in the over. My food did not get there till 930 as I'm going back to work. When I called I talked to the night manager and all he said was well it was a rush okay but I ordered ahead how does someone coming in after my order get there's before me? He had an attitude no remorse or anything he just said oh I have to get back to work. No regards to anything did not try to fix it was told you can get a refund and we stop your order. Why do you order ahead to have it at a certain time when no one cares anyway? Then the food came cold and old like it literally been ready and sitting. But I was told it was just being made. Overall if you order from there go in person watch your own food.
• MV

  Ms. D VinelyBlessed

  Feb 26, 2026
  1.0
  I ordered online for pickup at the Powder Springs Marietta Location on 02/25 last night and was very disappointed by the lack of basic food‑safety practices. Both employees were handling cheese, toppings, and uncooked pizzas with bare hands, then touching the cash register, counters, and even their glasses without washing their hands. Their hands had visible food debris, and they went right back to preparing food. When I asked why they weren’t wearing gloves, I was told it “wasn’t required,” which is unacceptable for ready‑to‑eat food. I requested a refund and left without eating, and was told it would take 5–7 days to receive my money back. This experience made me seriously question the hygiene standards at this location.
• MJ

  Mike Jones

  Feb 21, 2026
  1.0
  I ordered from this location three times and all three times the pizza was not cut properly or barely at all. I had to cut the pizza myself
• DW

  Destinee Weems

  Dec 28, 2025
  1.0
  They took over an hour for one pizza and breadsticks. And the pizza was a regular pineapple pizza.

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