Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
780 reviews
5 stars
260
4 stars
161
3 stars
104
2 stars
58
1 star
197
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and issues with order accuracy.
Food Freshness
Many reviews mentioned cold or stale food, with several customers expressing disappointment in the quality of their meals.
Staff Attitude
There were mixed reviews about staff friendliness, with some praising individual employees while others reported rude or unprofessional behavior.
Cleanliness
Several customers noted cleanliness issues, including unsanitary conditions and flies in the restaurant.
Management Issues
Numerous reviews highlighted poor management practices, including lack of responsiveness and inadequate staff training.
- JTJustin ThompsonJan 5, 20265.0Came in for lunch on a Monday. Employees were super nice, food was quickly cooked to order and served hot, and our order was correct. This location is one of the best.
- SMswapan mondalDec 30, 20255.0Visited many times over the years. Many times I used to bring my dog for take out order. The person at the counter knew chicken nuggets were for my dog! Never faced any issue so far. Nice!
- SSS SDec 21, 20251.0I’m beyond disappointed with my experience. I’m not one to ever write a bad review but I went through the drive through in hopes it would be fresher and hot. We ordered 50 nuggets, 2 junior bacon burgers, and two fries. Our fries were cold, the lettuce on the burgers are soggy and the burgers were cold and no bacon. The nuggets are half hot and half cold as if some were just sitting there. Looked like the workers were just sitting on their phones when we pulled up and seemed as if it was an inconvenient for them to get up. Highly disappointed with this especially when I wanted something easy after working a 10hr shift.
- FWFred WhiteDec 5, 20253.0Service here is slow, often out of certain drinks or other items, just feels like it's on the verge of going out of business.
- CGChloe GabrielleDec 4, 20255.0Everyone at this location was very friendly, service was quick, and my order was correct. I will be back!
Frequently Asked Questions About Wendy's
Is Shallowford Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on Shallowford Rd in Marietta?
The drive-through is open from 7:00 AM to midnight Monday through Saturday, and from 7:30 AM to 11:00 PM on Sunday.
Is breakfast served at the Wendy's located at 2961 Shallowford Rd?
Yes, this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Does this Wendy's accept card payments, and which types?
Yes, Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
Where can I find the menu and order online for this Wendy's?
You can view the menu and place orders online at https://order.wendys.com or via the mobile app by selecting the Marietta Shallowford Rd location.
Is drive-in dining available at Wendy's on Shallowford Rd, Marietta?
Yes, this Wendy's location offers dine-in, drive-thru, and delivery where available.
How can I provide feedback or contact the Shallowford Rd Wendy’s location?
You can contact them by calling (770) 973-1700, use the Customer Care Live Chat on their Contact page, or complete the Wendy’s Customer Satisfaction Survey online.
Are Wendy’s gift cards available at the Shallowford Rd location?
Yes, gift cards can be purchased in-restaurant, through retailers, or ordered online at the Wendy’s gift card portal.
What nearby restaurants or points of interest can I visit around Wendy's on Shallowford Rd?
Nearby food options include Taco Bell and Rosa’s Pizza. For shopping or services, Highland Plaza shopping center and Walgreens pharmacy are close by.
Can I find fitness or health-related services near Wendy's on Shallowford Rd?
Yes, Crunch Fitness - East Cobb gym and The Joint Chiropractic clinic are nearby, ideal for combining a workout or wellness visit with a meal.
What banks or financial services are available near this Wendy’s location?
PNC bank, Ironstone Bank, and First Citizens Bank are located nearby for your banking or ATM needs.