Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
775 reviews
5 stars
257
4 stars
161
3 stars
103
2 stars
58
1 star
196
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items.
Food Freshness
Several customers noted that food was often cold or stale upon receipt.
Cleanliness
There were complaints about unsanitary conditions, including flies and dirty tables.
Staff Attitude
Mixed feedback on staff friendliness; some praised individual employees while others reported rudeness.
- CCCory CooperOct 29, 20255.0I just ordered a large chili with cheese onion and sour cream. The worst chili I’ve ever tasted from a Wendy’s and Wendy’s is supposed to have the best. Mostly all my beans were hard (not fully cooked) and a waste of money. I also order chopped onions and received rings of onions in my chili. I hope this is not the norm for this location. Hopefully the manager can make it right with a nice “Fresh and all the way cooked” bowl of chili.
- CCCorey CokerOct 27, 20255.0much improved almost worth the value should bring back where's the beef
- AAAnita AkinsOct 26, 20251.0Worst Wendy's ever. Waited for 15 minutes after placing and paying for my order to go inside and check. Employees were standing around fist bumping and high fiving ... not sure why. According to one employee, they had canceled the order. (Didn't refund the money.) According to another employee, they didn't cancel it, "It's right here." Where?, we all asked. She couldn't produce it. Screaming and yelling ensued. Finally got the food, and yes, I trashed it. Wouldn't trust that group with food handling. Wendy's: if you want to fail, this store is headed that way fast.
- MLMelou LouisOct 17, 20255.0Adam and the manager was the best really helped me with my order. Went above and beyond. The service was top tier. Best Wendy’s I ever been too. Great customer service. Thank you
- MMMiguel MorenoOct 10, 20251.0Just stopped at this Wendy's drive thru and my wife tells the person on the speaker to hold on. While we were still deciding the person comes back on the speaker with an attitude to go ahead with your order. To my knowledge the person taking your order always waits for you to say I'm ready after you tell them to hold on. Yet when they're the ones that tell you to hold on and take their time it's okay. SMH!! Corporate needs to train their employees for better customer service. When do you go to Chick-fil-A and have these kind of problems. This is not the first time I have a bad experience at this Wendy's, but it is the first time I do a review. Will never visit this Wendy's ever again!!! If I could give them a zero i would!!!
Frequently Asked Questions About Wendy's
Is Shallowford Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Marietta, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Marietta, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 973-1700.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Shallowford Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Marietta, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on Shallowford Rd in Marietta?
The drive-through is open from 7:00 AM to midnight Monday through Saturday, and from 7:30 AM to 11:00 PM on Sunday.
Is breakfast served at the Wendy's located at 2961 Shallowford Rd?
Yes, this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Does this Wendy's accept card payments, and which types?
Yes, Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
Where can I find the menu and order online for this Wendy's?
You can view the menu and place orders online at https://order.wendys.com or via the mobile app by selecting the Marietta Shallowford Rd location.
Is drive-in dining available at Wendy's on Shallowford Rd, Marietta?
Yes, this Wendy's location offers dine-in, drive-thru, and delivery where available.
How can I provide feedback or contact the Shallowford Rd Wendy’s location?
You can contact them by calling (770) 973-1700, use the Customer Care Live Chat on their Contact page, or complete the Wendy’s Customer Satisfaction Survey online.
Are Wendy’s gift cards available at the Shallowford Rd location?
Yes, gift cards can be purchased in-restaurant, through retailers, or ordered online at the Wendy’s gift card portal.
What nearby restaurants or points of interest can I visit around Wendy's on Shallowford Rd?
Nearby food options include Taco Bell and Rosa’s Pizza. For shopping or services, Highland Plaza shopping center and Walgreens pharmacy are close by.
Can I find fitness or health-related services near Wendy's on Shallowford Rd?
Yes, Crunch Fitness - East Cobb gym and The Joint Chiropractic clinic are nearby, ideal for combining a workout or wellness visit with a meal.
What banks or financial services are available near this Wendy’s location?
PNC bank, Ironstone Bank, and First Citizens Bank are located nearby for your banking or ATM needs.