Tropical Smoothie Cafe

3.8
295 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
732 Cherokee Street, Marietta, GA
30060, United States

Hours

Reviews

3.8
295 reviews
5 stars
171
4 stars
35
3 stars
18
2 stars
12
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, leading to frustration.

Food Quality

Inconsistency in food and smoothie quality was noted, with several customers receiving poorly prepared items.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty tables and improper food handling practices.

Staffing Issues

Frequent comments about understaffing and lack of training among employees contributed to negative experiences.

Positive Experiences

Despite the issues, some customers praised specific staff members and enjoyed their smoothies and food when prepared correctly.
  • AP
    Aviancé Pagan
    3 days ago
    1.0
    I’m beyond disappointed with Tropical Smoothie. I ordered a Hummus Veggie Wrap and PAID extra for rice, beans, and hummus — none of it was included. My wrap also had no onions, wasn’t cut properly, and my food literally fell out. My Mocha Madness tasted like straight water. I called the store to request a replacement wrap and smoothie, but nobody has answered. I want to be honored for the disrespect and for not receiving what I paid for! This is completely unacceptable — I expect someone to fix this immediately.
  • JS
    Janiece Stewart
    Oct 29, 2025
    1.0
    Hi, I wanted to share feedback about my recent visit to the Cherokee Street location in Marietta, GA. I’m a regular customer and always order the Blimey Limey with my usual modifications — it’s normally delicious and consistent. However, when a shorter lady made it during my last visit, the texture, color, and taste were noticeably different from what I always receive. I even showed a picture of my usual smoothie for comparison, but I was dismissed and told that’s “what I asked for.” It was clear something was off, and I left feeling frustrated and ignored. I really enjoy Tropical Smoothie and would appreciate a follow-up about this experience, as well as any opportunity to have the smoothie remade properly.
  • OV
    One Veronique
    Sep 21, 2025
    3.0
    My chicken "pitaco" was not good Usually when I get food from any TP (sandy springs Roswell rd is my favorite -drive is just as long as this one but worth it) this time is was not- chunks of chicken one tomato and some hard melted cheese. I picked wrong on this busy day. I don't like how they line the food up along the silver station. Seems unsanitary. Should be some type of space especially for wrapping and handling food. My drink was ok. Toooo much ice I think but hey I wanted to go so I had to deal with it It was crowded. The staff was rushing and trying to keep up. I applause them for that Maybe have all staff where hair nets and change out gloves in between if all possible. I know we can't eliminate every germ but yikes. I see tooo many places doing cross contamination. Wanted a different meal but decided to say your fault just leave and don't do this again
  • JC
    Judy Cato
    Sep 4, 2025
    2.0
    This is the only store I like near me but last night was disappointing. I ordered 6 Beach Bum smoothies. I haven’t been able to eat much of anything the past few days. So I decided smoothies would be my best option to have in the freezer. Unfortunately all 6 smoothies were thin/liquidly and two weren’t blended well.
  • FF
    Fliegen
    Aug 17, 2025
    1.0
    How insulting... I order a smoothie, did the suggested tip of 15% (which could not be changed other than to 10% or no tip), and the screen immediately responds with "BAD TIP" Thanks.... never coming back again if you're just going to insult me. Screw this place!

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours of Tropical Smoothie Cafe?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.