Papa Johns Pizza

Reviews

• JJ

  Jatin Joshi

  Nov 2, 2025
  1.0
  Worst place to order from. Manager is useless after 1hr and 20 minutes I have to reach out to them to check on my order and then he says we don’t have delivery drivers and DoorDash is not responding your order is sitting here. Have the damn decency to call the customer and let them know the issue or don’t accept orders. Will never order again.
• JR

  Jimmi kumar rai

  Sep 23, 2025
  5.0
  Great pizza
• SL

  Silvio Laucella

  Sep 12, 2025
  1.0
  Second time to schedule a delivery and had to cancel and go somewhere else because it was over an hour behind with no guarantee that it would be ever delivered. Will never use Papa John's again
• TU

  Tiffany Utecht

  Oct 31, 2022
  1.0
  Corporate you are failing your locations. Your outsourced call center & order systems are broken. It’s Halloween you should be prepared. I order from this establishment nearly every Friday with no issues, but the level of bad from this one experience deserves the abysmal rating of one star bc these poor people trying to run a restaurant need you to get your act together. I ordered at 12pm on Halloween day via the app for 5pm pick up. I know this may be your absolute busiest day of the year- but when I arrived and waited in a 10 min line I was told it would be ready in 45 minutes. I had a bad feeling so checked in 10 min later and was just told over and over “it’s not on the board.” I had a pretty bad feeling If I waited it would be 2 hours, and 45 min was a desperate lie or educated guess so I cancelled. I witnessed other customers have similar experiences and your minimum wage paid tellers don’t have the experience to handle this level of failure. There was a guy there who was more senior and could handle it better than “your order isn’t ready” over and over. It was very clear the restaurant was working as hard & fast as they could and it was the systems and process that over committed them. This happened to me last May for my child’s kindergarten graduation, this time the call ctr confirmed the order for a time the restaurant couldn’t make it (1130 am) and everyone was expecting me to bring lunch. YOUR SYSTEMS and process to receive orders from the restaurant have MAJOR FLAWS and they have the opportunity to absolutely ruin someone’s day and disappoint a lot of people with failed orders. Corporate please don’t fail them this way again esp for Halloween!!! I honestly left the store crying bc so many ppl were depending on me. Both times Chick fil a saved the day and fed the lot of hungry kids waiting for me.

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