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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.3
(568 reviews)

Business Details

4475 Roswell Road, Marietta, GA
30062, United States
(770) 565-5338

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Marietta is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
4475 Roswell Road, Marietta, GA
30062, United States

Hours

Reviews

3.3
568 reviews
5 stars
191
4 stars
113
3 stars
65
2 stars
65
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and poor customer interactions, with many expressing frustration over understaffing and lack of management oversight.

Food Quality

There were numerous complaints about the declining quality of food, including stale items, incorrect orders, and unsatisfactory portion sizes.

Cleanliness

Many reviews highlighted the unclean conditions of the restaurant, including dirty tables and floors, contributing to a negative dining experience.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of engagement, which detracted from their overall experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their kindness and helpfulness, as well as enjoying certain menu items.
  • LD
    Luka Derado
    5 days ago
    1.0
    I personally HATE this Panera specifically. And it really comes down to the building itself. At some point like... maybe 8 years ago?.. the air circulation broke down and was never fixed. I have brought this up with the staff before, but I guess they just don't have the power or interest to move on it for some reason. The entire place has a strong sense of burnt bread in it, which always activates a coughing fit for me. I PHYSICALLY cannot stand it. Its shocking people work here. Mark my words, 10 years down the line there will be a class action lawsuit by any previous employee of this building, because this cannot be safe. Its a really shame, because it was at least OK for me as a kid, but the fall off has really been impressive this decade. The quality of food has really been going down hill for a while. About 5 years ago, the baguettes switched to a simplified sour dough loaf(???) which I have NEVER seen done at any other Panera. Now the shape and texture WERE reverted, but it still has that strongly bitter taste to it. All that being said, there are still good things on the menu, especially salads and soups, and the pastries are simple enough these guys haven't messed that up. Yet. On a nice mild Spring/Fall day, you can still go inside, order, and rush back outside to sit down with a few friends or family. 45 minutes later, you can go in and pick up your food and eat!
  • AB
    Allyson Browning
    Feb 18, 2026
    1.0
    Poor customer service, was rude to a visually impaired customer, and took forever to get our food.
  • JM
    Jason Malone
    Feb 7, 2026
    1.0
    Food fine, a step above Wendy’s, but soup comes in a bag. I thought I was the only one having problems with the APP but it seems like take out is late for a lot of people. Place is old and crusty, needs a rehab. Please have your app give a larger window for takeout orders, or hire more people.
  • JZ
    Jeton Zeka
    Jan 29, 2026
    1.0
    They had me wait too long without explaining why, when asked for the status of my order, they said we are out of ingridients!!!!
  • BA
    Bill Artemis
    Dec 23, 2025
    2.0
    Very slow customer service, I ordered two bakers dozen and they threw all the bagels in one paper bag, completely forgot the cream cheeses. Usually baker dozen comes in a box, not a bag!

Frequently Asked Questions About Panera Bread

Does Panera Bread Marietta accept reservations?

No, Panera Bread Marietta does not accept reservations.

What are the delivery hours for Panera Bread Marietta?

Delivery is available Monday through Friday from 6:30 AM to 9 PM, and Saturday and Sunday from 7 AM to 9 PM.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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