McDonald's

3.2
1256 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3101 Roswell Road, Marietta, GA
30062, United States

Hours

Reviews

3.2
1,256 reviews
5 stars
400
4 stars
234
3 stars
195
2 stars
106
1 star
321

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and frequent order mistakes.

Food Quality

Customers reported issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.

Cleanliness

Several reviews mentioned cleanliness issues, such as dirty floors and unsanitary conditions.

Staff Attitude

Many customers noted unprofessional behavior from staff, including lack of courtesy and dismissive attitudes.

Inconsistency

The location showed significant inconsistency in service and food quality, with some customers reporting good experiences while others had terrible ones.
  • JP
    Janett Park
    Nov 16, 2025
    1.0
    They really need to close this location if they can't run it to deliver the food within 40 min in fast food restrauant. MCDONLAD is known for bad service but here ! they cant run the place at all. Honestly, it was ALWAYS bad but we would still go because it was convient location. But today it was outrageous! So we wont be returning to this location... The story is... We ordered a 35 dollar worth of food and waited over 50 min and when we asked asked for assistant, the respond that we got from the employee was " why are u still here" (the employee was super clueless) When we asked for refund bc we were super frustrated and then we were face w rude unprofessional attitude grumpy lady who didnt care abt customer service. Then as I was leaving we notice there were cars waiting every parking space. I notice McDonald's responding to ask customers to report on their link? I honestly feel Mcdonald corporate need to do their own investigation if there are these much negative reviews. Employees doesn't care abt the store and food quality sux!
  • JL
    Jake Lee
    Nov 16, 2025
    1.0
    This place needs either new employees.... or more employees... they're just totally out of control running this place . If u can find another location .trust me . Never had this kind of experience from any other location.
  • TT
    Tabrisha Thornton
    Nov 15, 2025
    2.0
    I've worked in customer service for years so its not some angry rant because I got cold fries. I know how to treat people , even on my worst days. But seriously, really bad customer service. And to add insult to injury, order was wrong when I got home. No one wouldn't answer the phone. These places are going down hill pretty fast. It's not worth the money or time if people are gonna be rude while I'm spending my hard earned money for food that doesn't even taste the same anymore.
  • SE
    Sebnem E
    Nov 8, 2025
    1.0
    I ordered “curb side pickup”. It was only one happy meal and it was not even busy. I waited for more than 15 min only to find out my food had been sitting on the counter the whole time. What is the point of curbside pickup if I’m going to leave my car? And no one said sorry when I pointed this out. Worst experience
  • CT
    Camisha Thornton
    Oct 30, 2025
    1.0
    Very unprofessional and I've worked in fast food for years so I get you were busy but I shouldn't have to hear my name from a male employee being called out multiple times (in a rude way)because of 3 simple orders I had placed and the order was Still wrong.

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

McDonald's at 3101 Roswell Road, Marietta, GA is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's?

The drive-thru is open every day from 5:00 AM to midnight (12:00 AM).