Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and frequent order mistakes.
Food Quality
Customers reported issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.
Cleanliness
Several reviews mentioned cleanliness issues, such as dirty floors and unsanitary conditions.
Staff Attitude
Many customers noted unprofessional behavior from staff, including lack of courtesy and dismissive attitudes.
Inconsistency
The location showed significant inconsistency in service and food quality, with some customers reporting good experiences while others had terrible ones.
JP
Janett Park
Nov 16, 2025
1.0
They really need to close this location if they can't run it to deliver the food within 40 min in fast food restrauant.
MCDONLAD is known for bad service but here ! they cant run the place at all. Honestly, it was ALWAYS bad but we would still go because it was convient location.
But today it was outrageous! So we wont be returning to this location...
The story is...
We ordered a 35 dollar worth of food and waited over 50 min and when we asked asked for assistant, the respond that we got from the employee was " why are u still here" (the employee was super clueless)
When we asked for refund bc we were super frustrated and then we were face w rude unprofessional attitude grumpy lady who didnt care abt customer service.
Then as I was leaving we notice there were cars waiting every parking space.
I notice McDonald's responding to ask customers to report on their link?
I honestly feel Mcdonald corporate need to do their own investigation if there are these much negative reviews.
Employees doesn't care abt the store and food quality sux!
JL
Jake Lee
Nov 16, 2025
1.0
This place needs either new employees.... or more employees... they're just totally out of control running this place . If u can find another location .trust me . Never had this kind of experience from any other location.
TT
Tabrisha Thornton
Nov 15, 2025
2.0
I've worked in customer service for years so its not some angry rant because I got cold fries. I know how to treat people , even on my worst days. But seriously, really bad customer service. And to add insult to injury, order was wrong when I got home. No one wouldn't answer the phone. These places are going down hill pretty fast. It's not worth the money or time if people are gonna be rude while I'm spending my hard earned money for food that doesn't even taste the same anymore.
SE
Sebnem E
Nov 8, 2025
1.0
I ordered “curb side pickup”. It was only one happy meal and it was not even busy. I waited for more than 15 min only to find out my food had been sitting on the counter the whole time. What is the point of curbside pickup if I’m going to leave my car? And no one said sorry when I pointed this out. Worst experience
CT
Camisha Thornton
Oct 30, 2025
1.0
Very unprofessional and I've worked in fast food for years so I get you were busy but I shouldn't have to hear my name from a male employee being called out multiple times (in a rude way)because of 3 simple orders I had placed and the order was Still wrong.
What are the regular business hours for this McDonald's location?
McDonald's at 3101 Roswell Road, Marietta, GA is open daily from 5:00 AM to 11:00 PM.
What are the drive-thru hours at this McDonald's?
The drive-thru is open every day from 5:00 AM to midnight (12:00 AM).
Can I get delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 5:30 AM to 11:00 PM.
What types of pickup and delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a McDonald's app available for ordering at this location?
Yes, you can use the McDonald's App on iOS and Android for ordering, with links available in the profile.
What dining services and amenities are available at this McDonald's?
This McDonald's features a drive-thru, offers gift cards, McDelivery, mobile offers, mobile ordering, and provides WiFi.
What nearby fitness options are available around this McDonald's?
Nearby fitness options include Q The Trainer gym and Atos Atlanta Brazilian Jiu-Jitsu gym, useful for customers looking for a workout before or after dining.
Are there any nearby spa or nail salons close to this McDonald's?
Yes, Lisa's Nails and Dynasty Nail And Spa are nearby, ideal for customers who want to enjoy a spa visit close to their meal.
What other dining options can I find near this McDonald's?
Nearby dining options include Verandah Indian Cuisine, Los Arcos Marietta (Mexican), and Ocean Sushi and Kitchen (Asian cuisine).