McDonald's

3.5
1167 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3010 Canton Rd, Marietta, GA
30066, United States

Hours

Reviews

3.5
1,167 reviews
5 stars
390
4 stars
254
3 stars
224
2 stars
92
1 star
207

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with reports of rude staff, long wait times, and unresolved issues.

Food Quality

Customers frequently complained about incorrect orders, cold food, and unsanitary conditions, including hair in food and poorly prepared items.

Cleanliness

Several reviews noted that the restaurant was dirty, with unclean tables and floors, particularly during evening shifts.

Inconsistency

The quality of service and food varied significantly, with some customers reporting good experiences while others faced major issues.

Management Issues

Multiple reviews pointed to ineffective management, with complaints about dismissive attitudes and lack of accountability from staff.
  • PT
    Phoebe Torres
    1 day ago
    1.0
    Mcdonald's is really on a decline overall but this location was the worst that I have been to in a long time. There was an elderly lady that stood at the counter for 5 minutes and could not understand why no one was there to take her order. I explained to her about the kiosk but she did not feel comfortable using it. I had to yell to the back for someone to come and help her. Couple that with the fact that my order when finally received, after a lengthy wait, was incorrect I was patient and the young man did correct the order. My children and I attempted to enjoy our meal but I realized that the frappe was a little too sweet and requested some water from the young lady that was laying across the counter on her cell phone (which now explains the elderly people waiting for orders to be taken and a backed up drive through) proceeds to tell me that they no longer give out complimentary waters due to people not being honest and getting another drink. I explained to her that I already purchased a drink and simply wanted some water. She proceeded to roll her eyes and get annoyed with me. I told her it will not taste good to put the water in the frappe cup but if she could rinse the cup out for me that will save her from having to give me another cup. She caught another attitude and I attempted to rinse the cup myself but got upset and left. I felt that she challenged my integrity even after I explained that I was a customer that had already paid for a drink. To make matters worse her attitude was horrible. 0 out of 10 would NEVER recommend. Chick-fil-a all day. They need to start opening on Sunday so I never have to go to a Mcdonald's again.
  • BR
    Betsy Reidy
    Nov 12, 2025
    1.0
    Ordered lunch at the drive-thru, went to window to pay, handed him a $20 and all of a sudden he says “we have no cash here.” Why would a multi-billion dollar corporation have no cash?! Now mind you this McDonalds is hit and miss as far as service and food anyway but this was the final straw. I will not waste my time or CASH here anymore.
  • PT
    Patricia Traylor
    Nov 7, 2025
    5.0
    Always go through the drive thru. Food is fresh with a healthy score of 💯.
  • CR
    Charlie Robinson
    Nov 2, 2025
    1.0
    They take the fast out of fast food you’re better off going to a sit down restaurant if you’re in a time crunch
  • GS
    Ginny smith
    Oct 28, 2025
    2.0
    Service was horrible The person taking orders was completely rude. Then we had to wait for our food to be brought out to us and they forgot fries so we had to go back inside to get the fries and there was tea spilt all over the floor and they didn’t do anything except for place a caution sign over it and then nobody wanted to help us with getting the food that they forgot they also gave us sauce that was opened already for the nuggets.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 3010 Canton Rd, Marietta?

McDonald's is open daily from 5:00 AM to 11:00 PM for regular dining.

What are the drive-through hours at this McDonald's location?

The drive-through is open daily from 5:00 AM until midnight.