Location.com logo
Brand Certified

Jimmy John's

3.3
(516 reviews)

Business Details

1337 Powers Ferry Rd SE, Marietta, GA
30067, United States
(678) 324-3630

About

Sandwich Restaurant

Location

Jimmy John's
1337 Powers Ferry Rd SE, Marietta, GA
30067, United States

Hours

Reviews

3.3
516 reviews
5 stars
195
4 stars
87
3 stars
39
2 stars
42
1 star
153

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some praising specific staff members while others experienced poor customer interactions.

Speed of Service

Many reviews highlighted slow service, with long wait times for orders and delivery, often attributed to understaffing.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and issues with food preparation were noted, leading to customer dissatisfaction.

Food Quality

While some customers enjoyed the sandwiches, others reported issues with freshness and portion sizes, particularly with specific menu items.

Management Issues

Several reviews mentioned poor management practices, including lack of staff training and inadequate handling of customer complaints.
  • TT
    Tyler
    Feb 23, 2026
    5.0
    Jimmy John's is the sauce. The Italian nightclub heated with Jimmy peppers on it extra onions cannot be contented with. The staff is amazing they're very fast they're very polite and if something's missing they go out of their way to make it even better! Positive vibes and a great experience thank you so much.
  • BS
    Becca s
    Jan 28, 2026
    5.0
    Neeraja is absolutely awesome and so friendly!! He made my drive through experience outstanding!! His positive attitude is phenomenal!! I can’t wait to return!!
  • DE
    David Elyea
    Jan 9, 2026
    2.0
    The restaurant was very understaffed when we went and so several issues such as the diet coke fountain being out as well as mistakes with an in-person order (we had to place 2 orders to get all our food).
  • KC
    Kaylee Chavous
    Jan 4, 2026
    5.0
    I had an outstanding experience at Jimmy John's thanks to Alex. He was incredibly knowledgeable about the menu, answered all of my questions, and provided service in record time—my order was ready in about 30 seconds! I left extremely satisfied and genuinely believe Alex deserves to be considered for a managerial role. I’ll definitely be coming back!
  • AR
    Ashlee “Cali” R
    Dec 10, 2025
    1.0
    I came here ordered a sandwich & there was hair in my sandwich. I called the next day due to no one answering the phone day of and asked to speak to the manager. Here you see pictured below is the manager. She has a very rushing, rude attitude. She told me that she would remake my sandwich. Then when I came to the store, she’s literally throwing my sandwich together, rushing, not listening to any of my directions and how I want my sandwich prepared. Then proceeds to tell me they’re really busy and they don’t toast sandwiches when I see a picture that says make any favorite toasted on French bread. As a manager, if you’re going to try and rectify the situation, you would think you would have the right attitude behind it so that the customer will come back. I’ll never come back to this location.

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others