Jimmy John's

3.5
388 reviews

About

Sandwich Restaurant

Location

Jimmy John's
801 Church St NE, Marietta, GA
30060, United States

Hours

Reviews

3.5
388 reviews
5 stars
164
4 stars
70
3 stars
35
2 stars
30
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many experiencing delivery times exceeding an hour.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.

Food Quality

While some customers enjoyed the food, there were complaints about stale bread, incorrect orders, and unsanitary conditions.

Operational Issues

Frequent mentions of the location closing early and not adhering to posted hours, leading to customer frustration.
  • JS
    Jeff Spearman
    5 days ago
    1.0
    Very disappointed. Ordered a small sandwich for my mother who is in the hospital next door. They put one small piece of turkey and half the condiments I asked for. From now on A SUB ABOVE. JERSEY MIKES
  • JB
    Jordan B
    Nov 30, 2025
    2.0
    Want to like it but it is freaky slow. Takes an hour to get a delivery a block away. Order ahead on the app and still wait 20+ minutes for pickup. If they could get their operations act together I’d eat here way more often.
  • PG
    Preston Greenlee
    Nov 12, 2025
    1.0
    Have cam here before and it was really good. Got off my 14 hour shift and came for a $20 sandwich. Gave me bread so stale that I cannot even eat it. Bread is dark brown and looks disgusting.
  • JL
    Joshua Lee
    Oct 29, 2025
    1.0
    I have ordered delivery twice now and both times it has taken over 1 hour for the food to be delivered. Edit: I would like to add I tried delivery again 12/8/2025 and delivery took well over 1 hour again.
  • TI
    Tony at IQautos
    Oct 8, 2025
    5.0
    I eat here from time to time and just wanted to leave a good review. I'm not sure what the lady's name was, but I placed an online order and wasn't able to order the fountain drink I wanted online. I called in and asked if she could please make my drink of preference and she took care of that no problem. I know this is a small thing, but I just wanted to say on top of enjoying my food, I really appreciated her taking my call and helping me when she didn't have to. Those are the little things that keep people coming back.