Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Marietta, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback highlights a mix of excellent and poor customer service experiences, with some employees praised for their friendliness and efficiency, while others were noted for being rude or dismissive.
Order Accuracy
Many customers reported issues with incorrect orders, including wrong items and missing components, leading to frustration.
Food Quality
There are consistent complaints about the freshness and quality of food items, particularly donuts and sandwiches, with some customers noting that items were stale or poorly prepared.
Speed of Service
While some reviews commend the quick service, others mention long wait times and inefficiencies, particularly during busy hours.
Cleanliness and Environment
The small size of the store and lack of seating were mentioned, along with some concerns about cleanliness and organization.
AG
Andrea G
Dec 12, 2025
1.0
I am writing to formally express my deep dissatisfaction with the service I received today at your Dunkin’ Donuts store. While poor customer service alone is disappointing, what I witnessed was far more troubling and unacceptable.
During my visit, several employees were engaged in inappropriate and racially charged conversation while on duty. One particular comment that was made aloud was: “Johnny had 10 apples and JaMarcus stole eight—what color was JaMarcus?” This statement was clearly offensive, racially insensitive, and completely inappropriate for a workplace environment—especially one that serves the public.
Hearing this made me extremely uncomfortable as a customer. Dunkin’ Donuts is a well-known brand, and I expect a professional, respectful, and inclusive environment when visiting any of your locations. Racist remarks, whether framed as jokes or comments among staff, should never be tolerated.
I hope this matter is taken seriously and addressed promptly through proper investigation, employee training, and corrective action. Customers should not be exposed to discriminatory language or behavior while patronizing your business.
I would appreciate acknowledgment of this complaint and information regarding how this issue will be handled. I also have pictures of the employees.
Thank you for your time and attention.
ZE
zach englert
Nov 22, 2025
5.0
makayla (i think that’s how it’s spelt) was very sweet! energy was great!! definitely made me want to come back to this location, she offered us free donuts and the vibe was unmatched!!! she deserved a raise really!
TT
Tee
Nov 9, 2025
2.0
Sadly we waited a ridiculous amount of time. Not too mention my drink was nothing like what I get from other Dunkins.
LL
LBWilson
Nov 8, 2025
4.0
This is a very small store, but the customer service was good. The food is not fresh (premade) The donuts are not as fresh as they were years ago. The Avocado toast is the best food item there in my opinion. This particular day I went to drive thru. They did not give me cold foam for which I asked for extra. I had to go inside and the fixed it with no problem!
BM
Brittany M
Oct 17, 2025
1.0
Well let’s start by I walked in and no one greeted me. I waited about 8 mins and I was completely ignored by the staff working. Once my order was ready they never called my name or anything they just sat it on the counter. One of the donuts I ordered looks very old and not good quality.
What are the operating hours of Dunkin' in Marietta, GA?
Dunkin' in Marietta, GA is open daily from 5:00 AM to 9:00 PM.
Does Dunkin' in Marietta, GA offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What specialty items can I find at Dunkin' in Marietta?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at the Dunkin' location in Marietta?
Yes, this Dunkin' has a drive-thru for convenient service.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android.
What holiday drinks are currently featured at Dunkin' Marietta?
Enjoy the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher this holiday season.
Where is Dunkin' Marietta located exactly?
Dunkin' is located at 2525 Barrett Creek Blvd, Cobb, Marietta, GA 30066, near Barrett Pkwy and I-575.
What are some nearby dining options around Dunkin' Marietta?
Nearby dining includes Moe's Southwest Grill, Zaxby's Chicken Fingers & Buffalo Wings, Cozy Coop Marietta, Texas Roadhouse, DosBros, Buffalo Wild Wings, Asian Gourmet Marietta, Burger King, Wendy's, Twisted Kitchen, and Great Wraps.
Are there any nearby entertainment or recreational places near Dunkin' Marietta?
Yes, Mountasia amusement park is nearby and offers miniature golf, arcade games, and other fun activities.
What nearby services can customers access when visiting Dunkin' Marietta?
Nearby services include Chase Bank and Chase ATM for banking, Landshark Car Wash, T-Mobile store, Puppyland Marietta pet store, and Wellness Massage therapy center.