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Dunkin'

3.5
(267 reviews)

Business Details

(770) 544-8922
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Marietta, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1101 Powder Springs St, Marietta, GA
30064, United States

Hours

Reviews

3.5
267 reviews
5 stars
127
4 stars
36
3 stars
12
2 stars
17
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including long wait times, incorrect orders, and unprofessional behavior from staff.

Food Quality

Numerous reviews highlighted issues with food quality, including stale donuts, improperly made items, and overall dissatisfaction with the food.

Staff Friendliness

While some customers praised individual staff members for their friendliness and helpfulness, others noted inconsistency in service quality and rudeness from certain employees.

Management Issues

Several reviews pointed to poor management and lack of training for staff as contributing factors to the negative experiences reported by customers.
  • MD
    MCM Design
    Jan 13, 2026
    1.0
    Awful food and very stale bagels
  • AM
    A&J Meyer
    Dec 20, 2025
    1.0
    I got a pickup order and it wasn’t a great experience all around. very unprofessional employees, weren’t nice and didn’t even know my order. My food wasn’t made properly, i had to put cream cheese on my own bagel like that is a different kind of lazy.
  • JV
    Javier V.
    Nov 23, 2025
    1.0
    I came at night, and they where closed before their advertised time. They refused to serve us and the manager mike also refused to serve us. Really unprofessional from managers part.
  • PN
    Portia Newkirk
    Nov 1, 2025
    1.0
    Unfortunately, I just had a very unpleasant experience. I always come to this location and order a hot brown sugar shaken espresso latte, but today when I order that same drink, they told me I can only get it iced and refuse to make it a hot form. I truly believe they just did not feel like making it the way I ordered it. One thing I cannot stand is poor service!
  • JT
    Jody Traylor
    Oct 3, 2025
    1.0
    Something needs done fast. The employees have no idea what they are doing. No greeting. They were out of chocolate frosted donuts. So confused on what was ordered at window. Really bad service. The kids working here may be nice but they need some training! It’s not that difficult. 15 min to get a bagel and coffee. Also would like to add they handed another car my food and they had in their car a while before handing back and she tried to hand to me after! Gross! I’ll drive out of my way to avoid this location. Where’s management???

Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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