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Dunkin'

3.9
(585 reviews)

Business Details

2378 Shallowford Rd, Marietta, GA
30066, United States
(678) 528-1099
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Marietta, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2378 Shallowford Rd, Marietta, GA
30066, United States

Hours

Reviews

3.9
585 reviews
5 stars
335
4 stars
87
3 stars
44
2 stars
29
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, highlighting specific employees who provided exceptional service.

Product Quality

Feedback indicated a decline in product quality, particularly regarding donuts and drink preparation, with some customers expressing disappointment.

Cleanliness

The location is frequently noted for its cleanliness, contributing positively to the overall customer experience.

Management Issues

Several reviews mentioned poor management and service inconsistencies, with some customers reporting negative interactions with management.
  • CC
    christian cole
    Feb 23, 2026
    5.0
    Mary is the BEST employee ever!
  • JW
    Jason Wyman
    Feb 14, 2026
    5.0
    great fresh donuts and is very clean
  • BH
    Bob Hennessey
    Feb 8, 2026
    2.0
    This dunking donuts location used to make their donuts at the store. They good then. Now, they make them somewhere else and they deliver them to the store. They are not good anymore since they started delivering them to the store. I wish they would make them at the store again. They also got rid of the Bismarck donuts. A CORPORATE decision. I think a lot of people like these donuts, but corporate just decides to stop making them! I will go to another donut place from now on! This other place makes their donuts there at the store. They are 1,0000 percent better than dunkin donuts!
  • JM
    Joe Mama
    Jan 20, 2026
    5.0
    friendly workers ; sierra is so sweet and always remembers my order ! she always makes me smile , she’s so funny and loud (in a good way) so cheerful and great !
  • JD
    Jaime Davila
    Jan 17, 2026
    1.0
    Poor service, manager was very rude. She raised her voice at me as I was talking. Tried to get them to refill my drink because first they put too much ice after I asked for light ice. They gave me my second drink and it was missing about a quarter of the drink with about the same amount of ice. I finally got her to put light ice and only about half of my LARGE cup was filled with drink and still had too much ice. She didn’t try and work with me or anything whispering under her breath just a terrible experience from this location. I don’t recommend. Poor management and staff. The picture shows what we paid for, small drink in a large cup.

Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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