Dunkin'

3.6
465 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Marietta, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
611 Johnson Ferry Rd, Marietta, GA
30068, United States

Hours

Reviews

3.6
465 reviews
5 stars
226
4 stars
75
3 stars
30
2 stars
28
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the staff for being friendly, quick, and providing excellent service, creating a welcoming atmosphere.

Consistency

While most reviews highlighted consistent quality in coffee and food, some customers reported issues with incorrect orders and slow service during busy times.

Management

Recent management changes have been positively noted, with customers appreciating the improved service and attentiveness from staff.

Customer Experience

Several reviews mentioned a personal touch, with staff remembering regular customers' names and orders, enhancing the overall experience.

Areas for Improvement

Some customers experienced rude service and disorganization, particularly during peak hours, indicating a need for better staff training and management.
  • DD
    DuJoPP
    Nov 15, 2025
    5.0
    Paula was very attentive to my request when ordering a coffee for delivery and didn’t find the drink I was looking for on the app. She went above and beyond to make sure I was satisfied. In this economy, with staffing issues being widespread in the fast food/drink industry, I commend this location for their service and speed. Thank you!
  • BP
    Berry P
    Nov 7, 2025
    1.0
    I’ve been coming here weekly for years with my family, and this place has really gone downhill in the past 6 months. My last visit I got a burnt, gross egg sandwich after waiting over 10 minutes in the drive-thru. The food quality and service keep getting worse, and now it looks like employees are posting fake 5-star reviews to boost the rating. Very disappointing for a store we used to love.
  • XM
    Xhree Marie
    Nov 7, 2025
    5.0
    Amazing experience at this location from the manager Ms.paula on down to her lovely team. The new girl Chrissie took my order I was pleasantly surprised at how quickly she caught on to my order.
  • BS
    Bianca Street
    Oct 23, 2025
    5.0
    I cannot say enough positive things about this Dunkin’ on Johnson Ferry! I work right around the corner at a preschool, and every morning I stop in for my coffee. It’s amazing to visit a place so often where everyone takes the time to know your name, recognize your car, and even remember your friends who ride with you. The team here always greets me with genuine kindness and real conversation about how I’m doing. Those small moments at 5 or 6 AM when most people don’t even want to be awaketruly make a difference and set the tone for my whole day. I hope they know Bianca and Maddie 100% appreciate this amazing team!
  • YS
    Yami Dance Shoes
    Oct 22, 2025
    5.0
    I spend my lunch breaks here almost every day, and it’s honestly one of the warmest, most inviting places around. The staff is always friendly and quick, and the managers make a point to come out and say hello — which really makes it feel personal. The food is always fresh, the coffee is always perfect, and the service always comes with a smile no matter who’s behind the counter. It’s more than just a Dunkin’ — it’s a place that makes you feel welcome. Highly recommend this location!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 611 Johnson Ferry Rd, Marietta, GA?

Dunkin' is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location features a drive-thru for quick and convenient service.