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Dunkin'

3.9
(593 reviews)

Business Details

980 E Piedmont Rd, Marietta, GA
30062, United States
(678) 686-6386
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Marietta, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
980 E Piedmont Rd, Marietta, GA
30062, United States

Hours

Reviews

3.9
593 reviews
5 stars
326
4 stars
103
3 stars
46
2 stars
28
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and sticky floors, contributing to a negative dining experience.

Consistency

Customers expressed concerns about inconsistent drink quality and order accuracy, with many stating their orders were frequently incorrect.

Staff Training

There were multiple mentions of inadequate staff training, resulting in poor customer service and operational inefficiencies.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that positive experiences do occur.
  • JM
    Jennifer Montano
    Feb 16, 2026
    1.0
    Came back in due to rock solid bagels I was given and Mr. Brian has the audacity to look at me like I was the problem with the rock solid bagels He made himself. And proceeds to hand me the bag of the new bagels with a dam attitude. And to the owner/manager how the hell do you provide those hard bagels to given to your customers and make your employees serve that ! Shame on you !
  • DT
    Daven Todd
    Feb 14, 2026
    1.0
    Drinks are consistently made wrong and have very little coffee in them.
  • CN
    Carson Newsome
    Feb 11, 2026
    1.0
    DO NOT COME HERE! After walking into this store and having to literally fight with a manager over a refund for a drink they could not make. I literally don’t know how this place passed their inspection. Sticky order counter. Syrups all over the floor. And store visibly in disarray at 6 am very shortly after opening.
  • CV
    Charles Woodard V
    Feb 1, 2026
    1.0
    This Dunkin has really taken a turn for the worse. The staff are terrible, can't get an order right, plus a lack of supplies. We placed our order including the last glazed donut. The lady turned to get a bag for it and the rude guy in the back came and took it before she could grab it for us. Then he made the sandwiches and got my order wrong then had the audacity to tell me I need to double check the order before they make it....it is their job to get my order right without having to double check they are doing their job right. The guy in the back is rude and disrespectful and should not be working in a service setting. I will be avoiding this Dunkin from now on.
  • MM
    Marlayna Macking
    Jan 23, 2026
    5.0
    I love this Dunkin so much. It’s not the closest one to me but it is the best one near me. The staff are great. They’re quick, careful, and make the most amazing and consistent coffee considering that it’s a Dunkin.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Marietta, GA?

Dunkin' in Marietta, GA is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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