Dunkin'

4.1
449 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Marietta, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2475 Dallas Hwy SW, Marietta, GA
30064, United States

Hours

Reviews

4.1
449 reviews
5 stars
254
4 stars
89
3 stars
42
2 stars
17
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several mentioning poor management and lack of basic customer service skills.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including wrong items and poorly made drinks, leading to customer dissatisfaction.

Speed of Service

While some customers praised the quick service, many others experienced long wait times, particularly in the drive-thru, leading to frustration.

Food Quality

Feedback on food quality was mixed, with some items like donuts and hash browns receiving negative remarks, while others, like coffee and certain sandwiches, were appreciated.

Staff Friendliness

There were positive mentions of friendly staff members, but overall, many customers felt that the service lacked warmth and politeness.
  • DP
    David Pichette,
    Oct 16, 2025
    5.0
    Very polite ladies very quick service I give everyone there 5 star excitement service.
  • TV
    Theresa Vazquez
    Oct 14, 2025
    1.0
    On October 12 I went through the drive thru around 1:15 -1:30…there was about 4 cars in front of me…got to the speaker got told they are not taking orders they are out of everything coffee donuts…the girl was laughing n told me they are out of everything wouldn’t even let me explain I wanted a latte which is expresso n milk …I literally had to wait 20 minutes in line n could not order my coffee when I finally got to the window they asked me if I was picking up a mobile order I was like no I just had to wait in line for 20 minutes while u waited on the 4 cars in front of me n I’m assuming the car in back of me is the mobile pickup …so y’all waited on everyone but me …I will definitely not be back to this location horrible customer service highly do not recommend
  • JB
    Jennifer Bolulu
    Sep 29, 2025
    1.0
    I went to get a free coffee today and it did not look like what I normally get. I was excited for today. It just looks like brown water with no oat milk.
  • LF
    Lilly Frier
    Sep 14, 2025
    1.0
    Food is good but every single time I come through the drive thru the workers are passive aggressive. I’ve been going here for a little over a year and never have had a worker respond to a “thank you”. I’ve literally been asked “what do you want” and they look at me like I grew two heads when I use basic manners, don’t recommend. It’s all younger kids working the drive thru and there’s always new workers cause i’m assuming they leave or get fired for their attitudes .
  • PS
    Phil Swartz
    Sep 8, 2025
    1.0
    Ridiculously bad service. Young kids working there.... poor management poor customer service. Rude and unprofessional little twerps practicing bad habits and poor customer svc - which they will unfortunately carry with them into their next job. 🤨😥 I will not be coming back to d d .... at least not this location!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Marietta, GA?

Dunkin' Marietta is open Monday to Friday from 5:00 AM to 9:00 PM, Saturdays 6:00 AM to 9:00 PM, and Sundays 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.